


What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
2
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Acts with Integrity
- Trustworthy
- Effective Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Mobility
Field Configuration and Customization
Drag and Drop Design
Electronic Signatures
Workflow Automation
Data Analysis and Survey Function
State Transformation
APIs and Integration
Version Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
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Microsoft Forms Reviews

Keitumetse Kgomotso M.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jan 2025
Free access and easy to use
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Ease of use, the functionality of the software
What is your favorite aspect of this product?
The fact that it’s free to use and you get real time analytics without needing to leave the form
What do you dislike most about this product?
We do a lot of customer feedback and we want them to rank and have detailed options which Google forms don’t provide
What recommendations would you give to someone considering this product?
Use it for feedback loops to get view without invading privacy
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Paula C.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Dec 2024
i like it's ability to save forms offline.
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
It has good user interface.
What is your favorite aspect of this product?
Technical support is my least favorite.
What recommendations would you give to someone considering this product?
Forms are easy to create and edit with Microsoft forms
Pros
- Reliable
- Trustworthy
- Fair
- Includes Product Enhancements
Please tell us why you think this review should be flagged.

Carlos E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Very useful for data collection.
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
You can collect data, conduct surveys, or test knowledge. Allows you to create customizable forms and questionnaires. Provides a variety of question formats, including multiple choice, text, grade, and date. It offers the ability to alter the visual style of shapes by using color combinations and themes.
What is your favorite aspect of this product?
I enjoy using Microsoft Forms. With the ability to export data to Excel, I can examine findings and see real-time statistics and graphs. Branching logic can be configured to allow questions to vary dynamically depending on the user's prior responses.
What do you dislike most about this product?
It is less adaptable for forms with complex circumstances, despite having branching logic.
What recommendations would you give to someone considering this product?
I suggest using Microsoft Forms. Its user-friendly design and straightforward interface let you develop forms without any technical expertise.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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