Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Security

86

Mobility

85

Drag and Drop Design

84

Field Configuration and Customization

83

Electronic Signatures

82

Workflow Automation

82

Data Analysis and Survey Function

81

APIs and Integration

80

Version Management

80

State Transformation

80

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Microsoft Forms Reviews

Ronald B.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Great product-easy to adopt and use!

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

How easily accessible-and usable-it is from a survey creation and promotion standpoint.

What is your favorite aspect of this product?

The data elements to this product are great, expansive, and informative.

What do you dislike most about this product?

I do wonder sometimes about certain branding limitations to this product, although otherwise it really is a great product to use with viable service(s) rendered.

What recommendations would you give to someone considering this product?

Easy to use and you could even get started today!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

AMB. Chidiebere Moses O.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Very Effective and Simple

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Great user-interface. Microsoft is known for this. It rightly integrates with other productivity tools on Office 365, It has more value for the money than any other platform Unlike others, Microsoft Forms is for both the techies and everyone else, you can use the templates to already finish your work very fast.

What is your favorite aspect of this product?

Everybody can use it, it is easy Excel export is so cool Great user-interface

What do you dislike most about this product?

Just a little bit lacking in customization features, logic and just good enough for mainly the basic form building, unless you have great knowledge about the system then you may be able customize in a more advanced way.

What recommendations would you give to someone considering this product?

It is great for basic forms, but you should get used to it fast so you can enjoy it. Actually, it comes to mind first whenever you think of setting up form.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohan R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

A great product!

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

One of the most appealing aspects of Microsoft Forms is its user-friendly interface, which allows users to create professional-looking surveys, quizzes, and forms quickly and easily, without any prior design or programming experience. Additionally, the ability to customize themes, logos, and images helps users create forms that align with their brand.

What is your favorite aspect of this product?

The user-friendly interface and the features it offers.

What do you dislike most about this product?

There is nothing to dislike about the product.

What recommendations would you give to someone considering this product?

Microsoft Forms is a robust and easy-to-use tool that integrates well with other Microsoft Office products, making it a great option for users who are already familiar with the Microsoft ecosystem.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

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