


What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
97 Plan to Renew
2
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Acts with Integrity
- Effective Service
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Mobility
Drag and Drop Design
Field Configuration and Customization
Electronic Signatures
Workflow Automation
Data Analysis and Survey Function
APIs and Integration
Version Management
State Transformation
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
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Microsoft Forms Reviews
Ronald B.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2023
Great product-easy to adopt and use!
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
How easily accessible-and usable-it is from a survey creation and promotion standpoint.
What is your favorite aspect of this product?
The data elements to this product are great, expansive, and informative.
What do you dislike most about this product?
I do wonder sometimes about certain branding limitations to this product, although otherwise it really is a great product to use with viable service(s) rendered.
What recommendations would you give to someone considering this product?
Easy to use and you could even get started today!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

AMB. Chidiebere Moses O.
- Role: C-Level
- Industry: Media
- Involvement: End User of Application
Submitted May 2023
Very Effective and Simple
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Great user-interface. Microsoft is known for this. It rightly integrates with other productivity tools on Office 365, It has more value for the money than any other platform Unlike others, Microsoft Forms is for both the techies and everyone else, you can use the templates to already finish your work very fast.
What is your favorite aspect of this product?
Everybody can use it, it is easy Excel export is so cool Great user-interface
What do you dislike most about this product?
Just a little bit lacking in customization features, logic and just good enough for mainly the basic form building, unless you have great knowledge about the system then you may be able customize in a more advanced way.
What recommendations would you give to someone considering this product?
It is great for basic forms, but you should get used to it fast so you can enjoy it. Actually, it comes to mind first whenever you think of setting up form.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Rohan R.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2023
A great product!
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
One of the most appealing aspects of Microsoft Forms is its user-friendly interface, which allows users to create professional-looking surveys, quizzes, and forms quickly and easily, without any prior design or programming experience. Additionally, the ability to customize themes, logos, and images helps users create forms that align with their brand.
What is your favorite aspect of this product?
The user-friendly interface and the features it offers.
What do you dislike most about this product?
There is nothing to dislike about the product.
What recommendations would you give to someone considering this product?
Microsoft Forms is a robust and easy-to-use tool that integrates well with other Microsoft Office products, making it a great option for users who are already familiar with the Microsoft ecosystem.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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