Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Effective Service
  • Respectful

Feature Ratings

Average 84

Security

87

Mobility

86

Field Configuration and Customization

84

Drag and Drop Design

84

Electronic Signatures

83

Workflow Automation

83

Data Analysis and Survey Function

81

State Transformation

81

APIs and Integration

81

Version Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Dnyanoba M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Perfect platform to create surveys and efroms

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Simplicity to use, it requires no or vary minimal time to understand and learn various features.

What is your favorite aspect of this product?

Easy of use and implementation are very best and also supports from the customer representative is also very good and fast.

What do you dislike most about this product?

Microsoft forms can't be customized in many of the formats and also lacks in analytics tools.

What recommendations would you give to someone considering this product?

If any one is looking for the platform for creating a survey and eforms, they can try Microsoft forms, as these are cost effective and simple to use tools.

Pros

  • Unique Features
  • Saves Time
  • Client Friendly Policies
  • Transparent

Sylvia B.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

A Data Delight

Likeliness to Recommend

7 /10

What differentiates Microsoft Forms from other similar products?

The platform's cohesive connection with familiar tools like Excel and SharePoint.

What is your favorite aspect of this product?

The platform offers a range of question types, branching logic, and design options. This flexibility enables us to create engaging and user-friendly forms tailored to specific needs.

What do you dislike most about this product?

One feature that could enhance Microsoft Forms is the incorporation of advanced analytics

What recommendations would you give to someone considering this product?

My recommendation is to explore the integration possibilities within the Microsoft 365 suite fully

Pros

  • Caring
  • Continually Improving Product
  • Efficient Service
  • Saves Time

Divneet S.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Best in Market

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

ease of use

What is your favorite aspect of this product?

best in market

What do you dislike most about this product?

colour scheme

What recommendations would you give to someone considering this product?

cheap and easy to use

Pros

  • Respectful
  • Altruistic
  • Performance Enhancing
  • Enables Productivity

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