Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Effective Service
  • Respectful

Feature Ratings

Average 84

Security

87

Mobility

86

Field Configuration and Customization

84

Drag and Drop Design

84

Electronic Signatures

83

Workflow Automation

83

Data Analysis and Survey Function

81

State Transformation

81

APIs and Integration

81

Version Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Babatunde A.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Great product

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

It able to synchronize your work flow to increase creativity

What is your favorite aspect of this product?

Interface editing

What do you dislike most about this product?

Slack of some features

What recommendations would you give to someone considering this product?

The great tools to use to get your clients datas

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ronald B.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Great product-easy to adopt and use!

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

How easily accessible-and usable-it is from a survey creation and promotion standpoint.

What is your favorite aspect of this product?

The data elements to this product are great, expansive, and informative.

What do you dislike most about this product?

I do wonder sometimes about certain branding limitations to this product, although otherwise it really is a great product to use with viable service(s) rendered.

What recommendations would you give to someone considering this product?

Easy to use and you could even get started today!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

AMB. Chidiebere Moses O.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Very Effective and Simple

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Great user-interface. Microsoft is known for this. It rightly integrates with other productivity tools on Office 365, It has more value for the money than any other platform Unlike others, Microsoft Forms is for both the techies and everyone else, you can use the templates to already finish your work very fast.

What is your favorite aspect of this product?

Everybody can use it, it is easy Excel export is so cool Great user-interface

What do you dislike most about this product?

Just a little bit lacking in customization features, logic and just good enough for mainly the basic form building, unless you have great knowledge about the system then you may be able customize in a more advanced way.

What recommendations would you give to someone considering this product?

It is great for basic forms, but you should get used to it fast so you can enjoy it. Actually, it comes to mind first whenever you think of setting up form.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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