Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

Filter By

Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Security

86

Mobility

85

Drag and Drop Design

84

Field Configuration and Customization

83

Electronic Signatures

82

Workflow Automation

82

Data Analysis and Survey Function

81

APIs and Integration

80

Version Management

80

State Transformation

80

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Microsoft Forms Reviews

Amr A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Multi-purpose Form Creation Application.

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms is easy to use and meets various user needs/cases. It is responsive, has many question types with branching capabilities, includes built-in analytics features, and allows users to embed multimedia.

What is your favorite aspect of this product?

Microsoft Forms integrates seamlessly with Office 356 and Power Apps.

What do you dislike most about this product?

It would be great if Microsoft Embed a detailed step-by-step tutorial to help beginner users leverage the form's benefits, especially for users in the education sector.

What recommendations would you give to someone considering this product?

It would be great to follow the official tutorials and best practices related directly to your industry, then try it yourself.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Beka T.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Features disappoint, but other way its great

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

have not seen other software before

What is your favorite aspect of this product?

easy and connected to microsoft

What do you dislike most about this product?

way to be flexible

What recommendations would you give to someone considering this product?

add more features

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Daniel G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy way to create forms

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Unlike other tools, it is unique in that it allows you to share forms with your organization's groups and team members. In addition, it is a great solution to support sustainable work. Data can be easily retrieved and data analysis and trending is possible.

What is your favorite aspect of this product?

What I like the most about this tool is that MS Forms has a fairly lightweight design, is easy for end users to use, and can also be integrated via Power Automate and other tools. From what we can tell, this product is very comfortable.

What do you dislike most about this product?

In my personal opinion, I can say that since I have been using this tool, I have not found any flaws, as it is very easy to create survey forms and collect data very quickly.

What recommendations would you give to someone considering this product?

We recommend this tool as it has multiple options for analyzing the collected data. This is a great tool for small organizations and startups to get an overview of customer feedback.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Most Popular Microsoft Forms Comparisons