Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Effective Service
  • Respectful

Feature Ratings

Average 84

Security

87

Mobility

86

Field Configuration and Customization

84

Drag and Drop Design

84

Electronic Signatures

83

Workflow Automation

83

Data Analysis and Survey Function

81

State Transformation

81

APIs and Integration

81

Version Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Georges A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Great application, integrates into Microsoft Teams

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

It integrates into every Microsoft application seamlessly, is easy to use, and is very user-friendly.

What is your favorite aspect of this product?

On-the-spot surveys or pop-up quizzes are very easily created, results are accurate, and as software, it's quite adaptable.

What do you dislike most about this product?

The sharing option needs to be clearer: some colleagues, instead of sharing the reply form they send the link for editing which causes mayhem.

What recommendations would you give to someone considering this product?

It's a very nice add-on, very useful, and handy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Features are okay...

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Mukesh D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Best Forms for surveys and Quizzes

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Google Forms offers free functionality and you can easily use the statistic tools to analyze the information online. Microsoft forms are an added cost to the company.

What is your favorite aspect of this product?

Microsoft forms are easy to use as well as has excellent GUI, it is a multifunctional product that saves a lot of time due to its simplistic use and at the same time allows us to get to know our customers in a new and innovative way. Carry out personalized surveys dynamically and attractively.

What do you dislike most about this product?

The lack of collaboration and without a doubt the main problem for this product, I can only add the Microsoft platform. It also is expensive than its alternatives.

What recommendations would you give to someone considering this product?

I would recommend this product if you already have a Microsoft Suite licensed version. Otherwise you can try Google Forms.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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