Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Effective Service
  • Respectful

Feature Ratings

Average 84

Security

87

Mobility

86

Field Configuration and Customization

84

Drag and Drop Design

84

Electronic Signatures

83

Workflow Automation

83

Data Analysis and Survey Function

81

State Transformation

81

APIs and Integration

81

Version Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Moazzam K.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Dead simple surverys!

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

It's easy to make and use, and it does not require any technical experience. Easy to share your form with external users, but if you have questions with attachements, users will be asked for office365 to log in and fill the form.

What is your favorite aspect of this product?

Microsoft Forms has a wide variety of applications that I can integrate with, be it MS Word, Excel or any other application that Microsoft does not make. Apart from that, it includes some features like photos in answers that many competitors in the market have not included and are very useful.

What do you dislike most about this product?

MS Forms are very hard to use for an average person who is not a techie. It sometimes confuses for which feature to select from which navigation bar. Apart from that some features also come under the premium version hence making it a bit costly compared to other form software.

What recommendations would you give to someone considering this product?

All the users can attempt the quiz using one common link, and we can track the scores of every user on one page itself.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Mohammad Abdul H.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

A good way of data collection

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

One differentiating aspect of Microsoft Forms is that it automatically displays a chart of the data it receives, with the option to export it to Microsoft Excel.

What is your favorite aspect of this product?

The process of creating different kinds of forms is quite intuitive and useful, which makes it much easier to create and integrates with external programs such as Microsoft Excel, which allows deeper and broader processing of the extracted data.

What do you dislike most about this product?

Nothing negative found about it.

What recommendations would you give to someone considering this product?

It is a great tool to gather data, must go with it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Professional and outstanding survey tool

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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