


What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
2
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Acts with Integrity
- Trustworthy
- Effective Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Mobility
Field Configuration and Customization
Drag and Drop Design
Electronic Signatures
Workflow Automation
Data Analysis and Survey Function
State Transformation
APIs and Integration
Version Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
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Microsoft Forms Reviews
carole W.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
cool product
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Ability to add complex logic
What is your favorite aspect of this product?
Custom look and feel - multiple screens, buttons and behaviors available
What do you dislike most about this product?
Some features may require additional cost/licensing
What recommendations would you give to someone considering this product?
Permission limitations
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.

Rosy O.
- Role: Finance
- Industry: Apparel
- Involvement: End User of Application
Submitted May 2021
Basic form builder, Features highly disappoint.
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Microsoft is perfect for academic purposes. I found this application very poor for big businesses such as multinational companies. Eform or google forms are way better for big companies. It's more efficient in terms of cost and performance.
What is your favorite aspect of this product?
Simple and easy to use without subscription.
What do you dislike most about this product?
I dislike the fact there is no useful feature in this application which fails to deliver what it has been creating for.
What recommendations would you give to someone considering this product?
I would recommend to expand the template offer and make it clear, not random like at the moment. Many options do not exist creating new template is very difficult and not straight forward for everybody. Also subscribing to Microsoft forms is difficult and not worthed.
Pros
- Efficient Service
Cons
- Inhibits Innovation
- Less Reliable
- Less Performance Enhancing
Please tell us why you think this review should be flagged.

Sandra C.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
cool features
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
The QR codes giving a modern feeling
What is your favorite aspect of this product?
the variety of themes
What do you dislike most about this product?
your choice in form types is limited to six options
What recommendations would you give to someone considering this product?
use good security
Pros
- Helps Innovate
- Efficient Service
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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