Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Security

86

Mobility

85

Drag and Drop Design

84

Field Configuration and Customization

83

Electronic Signatures

82

Workflow Automation

82

Data Analysis and Survey Function

81

APIs and Integration

80

Version Management

80

State Transformation

80

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Microsoft Forms Reviews

Craig M.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Meets my needs for the most part, Can improve.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms boasts of a collection of advanced features which are just not available on a lot of substitute software programs out there. Some of these advanced features include password protection for Forms and the ability to set expiration dates for Forms we share with respondents.

What is your favorite aspect of this product?

I love Microsoft Forms integration with Excel. This integration has helped me export data from surveys or online forms into Excel easily, for better data analysis purposes. This is of importance since Excel is easily the best spreadsheet for data analysis at the moment.

What do you dislike most about this product?

Microsoft Forms is limited in its ability to allow multiple users collaborate on a form, at the same time. Collaboration supportive mechanisms such as the ability to add comments to survey forms is also non-existent. This makes the process of collecting real-time feedback from my teammates while creating Forms a bit tedious and cumbersome.

What recommendations would you give to someone considering this product?

Proven to be a reliable way to collect data from users via surveys and online forms.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Nutritionist Rangoli J.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Nice way to get opinions for microsoft users

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms stands out for its seamless integration with Microsoft 365 tools like Excel, SharePoint, and Teams, making data collection and collaboration efficient within the enterprise ecosystem. Its simple interface, real-time feedback, and secure data handling, especially for business users, differentiate it from other form-building platforms.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Forms is its deep integration with Microsoft 365, especially how it syncs effortlessly with Excel for real-time data analysis. The simplicity of the interface, combined with the ability to securely gather and share data across teams via SharePoint and Teams, makes it incredibly efficient.

What do you dislike most about this product?

A drawback of Microsoft Forms is its limited customization options for form design and layouts. It also lacks more advanced conditional logic and branching compared to other form tools. Additionally, the absence of robust third-party integrations can be restrictive for those needing more complex workflows or external data handling.

What recommendations would you give to someone considering this product?

In microsoft forms, for more advanced customization, conditional logic, or external integrations, consider additional form-building tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Respectful

Mayank R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic tool to make quizzes and surveys

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Its integration with Microsoft ecosystem makes it standout out along with its friendly user interface. Also, it can be integrated with power automate and teams which is not available anywhere and makes it a different product than the other alike tools.

What is your favorite aspect of this product?

My favorite aspect of using Microsoft form is its real time collaboration feature to create form with seniors or whenever need opinion to add something. Also, it is very easy to learn as it has very intuitive and friendly user interface.

What do you dislike most about this product?

It has restriction in uploading file which I believe can be controlled if feature given because that will make it more useful and customizable. Offline access would also help a lot when someone for a technical reason goes offline.

What recommendations would you give to someone considering this product?

I highly recommend this intuitive and impactful tool.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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