What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Forms.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Trustworthy
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role and User Management
Branching and Logic
Templates & Question Library
Questionnaire Design/Survey Builder
Mobile Support
Customizable Branding
Collaboration
Data Analysis and Visualization
Multi-Channel Distribution
APIs and Integration
Multi-Media Support
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Also Featured in...
Microsoft Forms Reviews
Sam O.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
Easy to use form management
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Microsoft Forms can collaborate with the existing Microsoft 365 suite and can be used with things such as Microsoft Flow etc to provide a more advanced experience and expand on the capabilities.
What is your favorite aspect of this product?
It is super easy to use and can get an end user to create their own form in no time. The responses are also really easy to view and are attractive and well displayed.
What do you dislike most about this product?
It can be a little bit limiting in terms of complex flows.
What recommendations would you give to someone considering this product?
If you use the Microsoft 365 suite it is a great extension of the existing tools. It makes sense to use this rather than any other form offering.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Mohammad O.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2025
Very good for data collection and survey
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
It is a very good tool and also free. Very helpful for data collection and conducting survey.
What is your favorite aspect of this product?
Its customizability. It let us customize according to our need like either we are conducting survey or anything else.
What do you dislike most about this product?
Nothing I dislike in this tool.
What recommendations would you give to someone considering this product?
No, I don't have any specific recommendation. Anyone who wants to do survey or data collection can use this tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Eduardo F.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2025
More detailed analytics, such as heat maps
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Enhanced integration capabilities with other tools and platforms, such as CRM systems, marketing tools, and social media. Additional tools to ensure forms are accessible to users with disabilities, such as voice input options or screen reader compatibility. Options for custom notifications and alerts based on specific response triggers. Built-in options for creating forms that can automatically translate or support multiple languages simultaneously. The ability to fill out forms offline and sync responses once int
What is your favorite aspect of this product?
Options to integrate payment systems for collecting fees or donations directly through forms. Elements like points, badges, or progress bars to make surveys or quizzes more engaging. The ability to apply conditional formatting to responses for better visual appeal and understanding. Allowing creators to preview responses as they would appear to respondents in real time. The ability to publish forms under custom domain names to enhance branding.
What do you dislike most about this product?
Microsoft Forms offers basic features compared to other more advanced tools such as Google Forms, Typeform or SurveyMonkey. Recommendation: If you need advanced functionality (such as complex conditional logic, extensive integration, or deep customization), consider using additional or complementary tools. Customization in terms of design is limited. The forms look pretty standard and don't allow much room for visual customization.
What recommendations would you give to someone considering this product?
Use themes and colors that align with your brand, and consider combining Microsoft Forms with other design platforms for a more attractive look. Although Microsoft Forms provides basic analysis and data visualizations, it does not offer advanced statistical analysis. Recommendation: Export the results to Excel or Power BI for further analysis, if necessary.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
