


What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Trustworthy
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role and User Management
Branching and Logic
Templates & Question Library
Questionnaire Design/Survey Builder
Mobile Support
Customizable Branding
Collaboration
Data Analysis and Visualization
Multi-Channel Distribution
APIs and Integration
Multi-Media Support
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Also Featured in...
Microsoft Forms Reviews

Yash S.
- Role: Information Technology
- Industry: Electronics
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Simple and effective tool
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Unlike Google Forms, Typeform, or SurveyMonkey, Microsoft Forms is deeply integrated into Microsoft 365. Microsoft Forms offers enterprise-grade security with Data encryption & GDPR compliance.
What is your favorite aspect of this product?
Microsoft Forms is easier to use than Typeform or SurveyMonkey, which have more advanced but complex features. Microsoft Forms is free for Microsoft 365 users, whereas SurveyMonkey and Typeform require paid plans for advanced features.
What do you dislike most about this product?
Users must manually create all questions. No AI-powered recommendations. Microsoft Forms provides basic response summaries but lacks detailed analytics, filtering, and segmentation.
What recommendations would you give to someone considering this product?
Microsoft Forms is a practical solution for users seeking a straightforward form-building tool, especially within organizations that utilize Microsoft 365. While it may not offer the advanced features found in some dedicated form builders, its seamless integration and user-friendly interface make it a valuable tool for basic survey and data collection tasks.
Pros
- Client Friendly Policies
- Continually Improving Product
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.

Anjali K.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
Creating Quizzes and surveys with Microsoft forms
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Microsoft Forms allows creating forms with microsoft tools and we can view the responses from users in real time .
What is your favorite aspect of this product?
Microsoft Forms makes easy to create and customized forms with themes and images with microsoft level security.
What do you dislike most about this product?
Nothing to dislike in microsoft forms as it has best form and survey creating tools.
What recommendations would you give to someone considering this product?
microsoft forms involves customized forms and surveys as per our need to meet our requirement and we can easily integrate easily with other microsoft tools and softwares.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Côme d.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2025
Easy to use and mostly gets the job done.
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Has to be the default integration that exists between Microsoft Forms and Microsoft Excel. This integration between Excel and Microsoft Forms makes exporting data generated from surveys, a smooth ride for me. I will even say it has helped to gather more value from survey data.
What is your favorite aspect of this product?
I love that it is versatile and thus I have been able to deploy it for different survey types and formats. The large quality of survey templates and themes that Microsoft Forms provides me, helps to customize my surveys to meet specific business and product goals.
What do you dislike most about this product?
The Likert measuring scale on Microsoft Forms only supports 1 to 7 measures. It will be greatly helpful to have it support a 1 to 10 rating system. This will help me get better feedbacks from survey respondents and automatically make my surveys shorter.
What recommendations would you give to someone considering this product?
Microsoft Forms makes it simple to create surveys, quizzes, polls etc that easily picks the interest of the target survey respondents, because of the simplistic nature of its templates. It is very important that Microsoft Forms is easy to use
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
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