


What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Trustworthy
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role and User Management
Branching and Logic
Templates & Question Library
Questionnaire Design/Survey Builder
Mobile Support
Customizable Branding
Collaboration
Data Analysis and Visualization
Multi-Channel Distribution
APIs and Integration
Multi-Media Support
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
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Microsoft Forms Reviews

Yinne L.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2025
Advanced branching logic options to customize
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Microsoft Forms is an intuitive and easy-to-use tool, allowing users to create surveys and questionnaires quickly and easily. Microsoft Forms integrates seamlessly with other Microsoft services, such as SharePoint and Teams, making it easy for users to collaborate and share information.
What is your favorite aspect of this product?
Increased customization of questions, such as the ability to add rich text fields or custom fonts. Offline survey functionality to collect responses without an internet connection and sync them later. Integration with project management platforms to link form responses to specific tasks or projects.
What do you dislike most about this product?
Although Microsoft Forms offers a free version, it has some limitations in terms of the number of surveys and responses that can be received. To access all the features, a paid subscription is required. Although Microsoft Forms is a powerful tool, it lacks some advanced features found in other survey and questionnaire tools, such as the ability to create branching surveys or conditional questions.
What recommendations would you give to someone considering this product?
Familiarize yourself with all the features and tools offered by the platform, so you can take full advantage of its potential. Carefully plan the structure of your surveys and questionnaires, to ensure you get the information you need in a clear and concise manner. Use the customization options to create engaging surveys and questionnaires that are adaptable to your users' needs. Consider purchasing a paid subscription if you need access to all the features of Microsoft Forms and overcome the limitations of the free version.
Pros
- Helps Innovate
- Reliable
- Inspires Innovation
- Caring
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Folashade A.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2024
My top option for surveys.
Likeliness to Recommend
What is your favorite aspect of this product?
There are a variety of things I cherish about Microsoft Forms and one of them is the smooth and automatic integration that exists between Microsoft Forms and my spreadsheet of choice - Microsoft Excel. I leverage this integration to export survey response data on Microsoft Forms into the most favorable format for effective data analysis. Analyzing my Microsoft Form data in Excel provides me access to pivot tables and Macros for quickly automating data analysis tasks.
What do you dislike most about this product?
Within the context of building surveys in a group, real time collaboration is key to success. Unfortunately, Microsoft Forms does fall short in this regard. There are no provisions for real time revision history of survey forms, nor is there any provision to add real time comments to surveys when building. This limits how quickly one can get feedback from teammates in real time when building surveys.
What recommendations would you give to someone considering this product?
Since Microsoft Forms is web based, it is convenient to access on the go.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
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Carlos E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Very useful for data collection.
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
You can collect data, conduct surveys, or test knowledge. Allows you to create customizable forms and questionnaires. Provides a variety of question formats, including multiple choice, text, grade, and date. It offers the ability to alter the visual style of shapes by using color combinations and themes.
What is your favorite aspect of this product?
I enjoy using Microsoft Forms. With the ability to export data to Excel, I can examine findings and see real-time statistics and graphs. Branching logic can be configured to allow questions to vary dynamically depending on the user's prior responses.
What do you dislike most about this product?
It is less adaptable for forms with complex circumstances, despite having branching logic.
What recommendations would you give to someone considering this product?
I suggest using Microsoft Forms. Its user-friendly design and straightforward interface let you develop forms without any technical expertise.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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