What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 89%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 89%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Trustworthy
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role and User Management
Branching and Logic
Templates & Question Library
Questionnaire Design/Survey Builder
Mobile Support
Customizable Branding
Collaboration
Data Analysis and Visualization
Multi-Channel Distribution
APIs and Integration
Multi-Media Support
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Also Featured in...
Microsoft Forms Reviews
Shahid a.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Easy to survey to know the user response
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
It provides many templates which helps us to create a survey easily and quickly
What is your favorite aspect of this product?
It provides good data analytics and reports to us based on the response given by users.
What do you dislike most about this product?
Sometimes when we didn't filled an option and submit, it won't show the where the error had happened instead it just shows the error has been happened in the whole form.
What recommendations would you give to someone considering this product?
People who want to survey among many people this is fantastic software where you get accurate results and reports .
Pros
- Helps Innovate
- Efficient Service
- Saves Time
- Acts with Integrity
Please tell us why you think this review should be flagged.
Colette K.
- Role: Information Technology
- Industry: Electronics
- Involvement: End User of Application
Submitted Dec 2023
Easy to use and effective
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
It's ease of use and the extraction of the data is really simple.
What is your favorite aspect of this product?
The customisation of the surveys makes them really appealing when sending to clients.
What do you dislike most about this product?
There is no AI features which could be helpful
What recommendations would you give to someone considering this product?
For surveys this is the best one I have personally used.
Pros
- Continually Improving Product
- Unique Features
- Inspires Innovation
- Acts with Integrity
Please tell us why you think this review should be flagged.
Yukio T.
- Role: Finance
- Industry: Electronics
- Involvement: End User of Application
Submitted Nov 2023
Data Collection and Analysis with Microsoft Forms
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Microsoft Forms is a reliable tool that generates surveys and gathers customer feedback, which is important for financial decision-making. It stands out from its competitors because it integrates effortlessly with Microsoft 365, providing an interconnected space for collecting and analyzing data. Real-time response monitoring is a distinctive feature that allows instant access to critical data. Automatic grading makes Microsoft Forms suitable for quizzes, saving time and effort. Microsoft Forms is a powerful and user-friendly tool that provides extensive data collection, valuable insights, and seamless integration with Microsoft 365.
What is your favorite aspect of this product?
Microsoft Forms has a user-friendly interface, making it easy for users from different backgrounds to create, disseminate, and analyze surveys. It also allows for data export to Excel, enabling advanced statistical analysis and presentations. Its adaptability allows it to be used on any device, which is convenient. Digitizing the process of gathering customer feedback and using it to inform strategy can significantly improve the efficiency of financial decision-making. Its many capabilities go beyond just collecting data, making it critical for anyone looking to gain valuable insights into customers.
What do you dislike most about this product?
However, Microsoft Forms has limited analytical capabilities, requiring users to export data to tools like Excel for complex statistical analysis. Improving this would help make data interpretation more efficient.
What recommendations would you give to someone considering this product?
I highly recommend using Microsoft Forms for its simplicity, effectiveness, and integration with the Microsoft ecosystem. It's especially helpful for those who require an easy-to-use tool to understand their customer base, develop strategies, and make informed decisions. Capturing timely and significant customer insights for financial planning purposes is crucial for professionals across various fields. Its ability to aid in data-driven decision-making sets it apart from other survey tools in a highly competitive market.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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