Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Survey Software category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Trustworthy
  • Reliable
  • Enables Productivity
  • Respectful

Feature Ratings

Average 81

Role and User Management

85

Branching and Logic

84

Templates & Question Library

83

Questionnaire Design/Survey Builder

83

Mobile Support

82

Customizable Branding

81

Collaboration

80

Data Analysis and Visualization

78

Multi-Channel Distribution

78

APIs and Integration

78

Multi-Media Support

77

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

86

Availability and Quality of Training

84

Ease of Customization

83

Ease of IT Administration

82

Vendor Support

82

Quality of Features

81

Product Strategy and Rate of Improvement

81

Ease of Data Integration

79

Breadth of Features

79

Microsoft Forms Reviews

Hosam K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to use form builder tool.

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms is easy to use and integrates seamlessly with Microsoft applications, especially Office 365. It provides an all-in-one tool to help business users build and share contact forms, and multi-section surveys with conditional logic. Also, the forms allow for various question types and multimedia embedding capabilities.

What is your favorite aspect of this product?

What I like the most about Microsoft Forms is the user interface and the visual form builder, which simplify form creation, especially when building long or multi-section ones.

What do you dislike most about this product?

The mobile user experience needs improvement. Embedding forms in web pages can sometimes result in issues when viewed on mobile devices, requiring additional adjustments to the form dimensions to make it suitable for smaller screens.

What recommendations would you give to someone considering this product?

It is worth noting that Microsoft Forms is a multi-purpose form builder tool. However, for advanced workflows involving automation or data collection within an analytical pipeline, you might consider exploring tools with programmability features.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Abhishek S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

A good Survey solution from Microsoft

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Forms works perfectly fine on any device, and we can easily analyze the collected data.

What is your favorite aspect of this product?

User can save the responses they gave in form of PDF.

What do you dislike most about this product?

There is nothing to dislike about forms.

What recommendations would you give to someone considering this product?

It has options to collect user data in multiple ways like radio buttons, text field and check box,

Pros

  • Enables Productivity
  • Efficient Service
  • Fair
  • Altruistic

Umar T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Simple yet effective

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms stands out because it’s very easy to use, integrates well with other Microsoft tools like Teams, SharePoint and Excel, and works perfectly for quick surveys, quizzes, and feedback collection.

What is your favorite aspect of this product?

It’s user-friendly and integrates effortlessly with Microsoft apps like SharePoint, Teams, and Excel. Creating custom forms with SharePoint is straightforward and doesn’t require any coding skills.

What do you dislike most about this product?

It has limited customization options and lacks advanced features for more complex form designs.

What recommendations would you give to someone considering this product?

Take advantage of its integration with other Microsoft apps like SharePoint to streamline your workflow, it works like magic for me. Also, explore its templates to save time and create forms quickly.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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