


What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Trustworthy
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role and User Management
Branching and Logic
Templates & Question Library
Questionnaire Design/Survey Builder
Mobile Support
Customizable Branding
Collaboration
Data Analysis and Visualization
Multi-Channel Distribution
APIs and Integration
Multi-Media Support
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
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Microsoft Forms Reviews

Stephen D.
- Role: Public Sector
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Would not recommend any other product!
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Not tried similar products, this was the first, and not needed to try elsewhere
What is your favorite aspect of this product?
Time effectiveness to contact clients
What do you dislike most about this product?
Not applicable
What recommendations would you give to someone considering this product?
If needed to contact people on mass to gather information, highly recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Dwayne D.
- Role: Operations
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2022
It is easy to use, especially for simple surveys.
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
It is easy to access. It is already integrated with most of the systems and tools used on a daily basis. The security levels are easy to control. Building and managing surveys is very easy.
What is your favorite aspect of this product?
How easily it can be used and managed.
What do you dislike most about this product?
There needs to be more branching and logic and more multimedia capabilities, like adding videos and sound to all parts of the form.
What recommendations would you give to someone considering this product?
If you need a tool that is easy to use, manage, build and distribute surveys then this is the best tool.
Pros
- Reliable
- Trustworthy
- Fair
- Altruistic
Cons
- Slower Product Innovation
- Commodity Features
- Less Inspiring
Please tell us why you think this review should be flagged.

Ikbal M.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Great end user tool for "simple" surveys!
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
The intergration with the microsfot O365 suite, the ability to capture the data via Forms and using things like Power Automate to push this info and store in SharePoint or even straght into Power BI for dahsboard visualisation. It is a simple plug and play application with minimum or no tweaks needed and is a great "low code no code" type of application that empowers end users to create a survey for free! (well entrprise licence permitting).
What is your favorite aspect of this product?
The intergration with the microsfot O365 suite, I can quickly create a Forms Sruvey using MS Teams in a chat and get this visualised instantly. I love how the application is compatible with mobile and its now so easy for me to collate information from my end users who are on the move. Also I love the ability to drag and move questions or sections at ease.
What do you dislike most about this product?
the lack of creativity with regards to type of questions other than the standard (choice, rating etc) and these lack GUI features unlike other leading brands. The analysis of results is poor and often the option to download the xls extract is performed outside of the system
What recommendations would you give to someone considering this product?
This is the perfect tool for capturing SIMPLE data and therefore a simple survey. For more complex and apps like data capturing would be best with Power Apps. But the linking of this to other Microsoft tools was amazing, espcially a Pool Car booking request I created was easy for end user and I was able to use the Office tools to capture the approve the request, also used for room booking request. This is to be used for SIMPLE data collection
Pros
- Respectful
- Reliable
- Enables Productivity
- Efficient Service
Cons
- Charges for Enhancements
- Inhibits Innovation
- Slower Product Innovation
Please tell us why you think this review should be flagged.
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