Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Survey Software category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Trustworthy
  • Reliable
  • Enables Productivity
  • Respectful

Feature Ratings

Average 81

Role and User Management

85

Branching and Logic

84

Templates & Question Library

83

Questionnaire Design/Survey Builder

83

Mobile Support

82

Customizable Branding

81

Collaboration

80

Data Analysis and Visualization

78

Multi-Channel Distribution

78

APIs and Integration

78

Multi-Media Support

77

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

86

Availability and Quality of Training

84

Ease of Customization

83

Ease of IT Administration

82

Vendor Support

82

Quality of Features

81

Product Strategy and Rate of Improvement

81

Ease of Data Integration

79

Breadth of Features

79

Microsoft Forms Reviews

Océane V.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

cost, easy to use, type of question, collaboration

Likeliness to Recommend

7 /10

What differentiates Microsoft Forms from other similar products?

The cost of this product is amazing regarding the quality of the features. It is easy to use and the design of the platform is nice.

What is your favorite aspect of this product?

The design of the platform. The type of question we can add in a survey template How we can structure the survey (with section, title, pictures...)

What do you dislike most about this product?

The reporting capabilities.

What recommendations would you give to someone considering this product?

If you are looking for an easy tool for basic survey it is the perfect tool. However if you are looking for a tool to assess the impact, wellness, development ect you must look for another tool. Keep in mind that the reporting is not the best. You do not have a global view

Pros

  • Reliable
  • Security Protects
  • Performance Enhancing
  • Enables Productivity

Nachiket P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to learn survey builder for corporates

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms can easily embed Sharepoint video links securely. Other similar products require the video link to be available in public domains like Youtube, which can be harmful from a security perspective. This feature differentiates Microsoft Forms from other similar products.

What is your favorite aspect of this product?

Microsoft Forms offers multiple cool features. Among these, the feature which I like the most is branching. Branching helps present if-else scenarios to the end user and helps the survey creator embed all possible scenarios in the Forms. It helps the creator understand the reasons behind the like/dislike for particular features for which the product is floated, and also gain inputs from the respondent on what could be improvised further. Another feature that I like in Microsoft Forms is the ability to embed video files in the Form. This increases the impact of communication multi-fold and helps the respondent make well-informed choices.

What do you dislike most about this product?

Microsoft Forms currently has basic capabilities and would need further enhanced capabilities to be the most preferred choice for survey creators. It would be helpful if auto-reminders are sent to the ones with whom the survey link is shared via email so that the response rates would boost up. It would further help if the text responses could be analyzed for sentiment to identify whether feedback was more on the positive or negative side.

What recommendations would you give to someone considering this product?

I would recommend people use Microsoft Forms for conducting surveys if they are not too tech and UI savvy. Microsoft Forms offers a simple-to-use template with a couple of question formats that encompass most of the question formats one can think of. The ability to analyze survey results and export them in Excel for further data manipulation is an added plus.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Parth K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Advanced data collection and usage methods

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

The best part about Microsoft Forms unlike other tools is that you can use it anywhere. Use it internally as an employee survey or post it on your website and get very readable data that can be presented to others.

What is your favorite aspect of this product?

it is user-friendly with many options to make effective surveys, quizzes, polls and data integration with multiple users through invite links. There are also several options for analyzing the collected data.

What do you dislike most about this product?

There is nothing to dislike about Microsoft Forms. So far, no matter what features I have used while creating Microsoft forms, like collecting feedback and I have also filled out many Microsoft forms to give my feedback.

What recommendations would you give to someone considering this product?

I have tried it once, but now there are much better options on the market.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

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