Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Survey Software category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Trustworthy
  • Reliable
  • Enables Productivity
  • Respectful

Feature Ratings

Average 81

Role and User Management

85

Branching and Logic

84

Templates & Question Library

83

Questionnaire Design/Survey Builder

83

Mobile Support

82

Customizable Branding

81

Collaboration

80

Data Analysis and Visualization

78

Multi-Channel Distribution

78

APIs and Integration

78

Multi-Media Support

77

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

86

Availability and Quality of Training

84

Ease of Customization

83

Ease of IT Administration

82

Vendor Support

82

Quality of Features

81

Product Strategy and Rate of Improvement

81

Ease of Data Integration

79

Breadth of Features

79

Microsoft Forms Reviews

Jeffrey A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Microsoft Forms ticks the boxes.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Ease of use with Office 365

What is your favorite aspect of this product?

It's simple to use for survey, at least for the most part.

What do you dislike most about this product?

Nothing really to be honest. 2 years ago, yea, a couple, but now, well. . . . I think it's doing just fine.

What recommendations would you give to someone considering this product?

It's a great product really, but you have to subscribe to Office 365.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Generous Negotitation

Amr M.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Efficient form creation App.

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms has a built-in Immersive Reader that makes the application more accessible.

What is your favorite aspect of this product?

The Immersive Reader. And the seamless integration with Microsoft 365 Apps.

What do you dislike most about this product?

The Microsoft Forms App needs more theme customization options and branding features.

What recommendations would you give to someone considering this product?

You can learn about the Microsoft Forms best practices related directly to your use case by following the official product community forum.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Edna S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Evaluation of Microsoft Forms.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Send forms to be completed for either quality, evaluation, or anything else that needs to be an easy way to ask questions business-wide or to customers. I have collected information about a variety of people for events at both my colleges and my place of employment. Because of the responses tab and the ease with which email ids can be accessed, it is now very simple for me to immediately send an email to a participant after they have registered for an event. At the moment, I am using Microsoft Forms to create surveys on a daily basis for the online learning sessions that we host in order to get feedback on those sessions.

What is your favorite aspect of this product?

This platform is incredibly useful for generating and carrying out a wide variety of polls, surveys, forms, and quizzes of all shapes and sizes. If you use the templates provided by the best tools or websites for creating interactive quizzes, forms, and surveys online, then you won't have to put in a lot of effort, and it will be simple for any user to fill out the required information. It comes with a wide variety of colorful templates, which helps the forms stand out more.

What do you dislike most about this product?

There is nothing in particular that can be said about Microsoft's form software. Nevertheless, if we change the question, the scores of users who have already taken the test will be impacted in a new way.

What recommendations would you give to someone considering this product?

Take into consideration your requirements and the goals you hope to achieve by using this product. If you are working in an organization and that organization uses Microsoft tools for all of its purposes, then I would recommend that you use Microsoft forms for the rest of your organization's needs. Try it out.

Pros

  • Effective Service
  • Saves Time
  • Client Friendly Policies
  • Friendly Negotiation

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