Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Survey Software category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Trustworthy
  • Reliable
  • Enables Productivity
  • Respectful

Feature Ratings

Average 81

Role and User Management

85

Branching and Logic

84

Templates & Question Library

83

Questionnaire Design/Survey Builder

83

Mobile Support

82

Customizable Branding

81

Collaboration

80

Data Analysis and Visualization

78

Multi-Channel Distribution

78

APIs and Integration

78

Multi-Media Support

77

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

86

Availability and Quality of Training

84

Ease of Customization

83

Ease of IT Administration

82

Vendor Support

82

Quality of Features

81

Product Strategy and Rate of Improvement

81

Ease of Data Integration

79

Breadth of Features

79

Microsoft Forms Reviews

Alana P.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Microsoft Forms, Best online creation form!

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms help us to make effective and effortless forms for our clients and help us to have quick feedback from our clients with the polls and branching questions. It also helps us to assist our students with the quizzes and easy assignments. We can also add videos to the questions to make quizzes informative and easy.

What is your favorite aspect of this product?

With Microsoft forms we can easily create forms with their easy and simple tools. With their clear and brilliant designs, we can create forms of our will without any complexity or difficulty. They have customizable themes which enable us to create forms with creativity and efficiency. It helps us to stay connected with any website or browser from anywhere.

What do you dislike most about this product?

Microsoft is dry form as it lacks user interface which is needed in modern technology. Also, the functionality tools are not unified but are dispersed here and there. There must be more space for content creation to protect interest of all the business.

What recommendations would you give to someone considering this product?

I would recommend Microsoft Forms because there is easy integration of our forms with our Gmail as it is very easy to create forms with the specific goals and according to our will. We can easily get knowledge about our product with the help of polls and questionnaire and we can also customize our polls.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Caring
  • Fair

Chuck F.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Works quite well as part of the Office suite

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

It's embedding into Office

What is your favorite aspect of this product?

It's quite easy to use

What do you dislike most about this product?

There are more features that best in class products could add (e.g. Surveymonkey)

What recommendations would you give to someone considering this product?

No comment, it's real easy to use

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Efficient Service

Alex j.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Extensive data collection and analysis

Likeliness to Recommend

7 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms is indeed an excellent tool for gathering and organizing data. It also provides an excellent mechanism for presenting data in a matrix style, which is especially handy for retrieving any particular type of data.

What is your favorite aspect of this product?

Microsoft Forms has provided an incredibly simple way for us to gather information from people, particularly through brief surveys. It has really aided us in developing tiny quizzes that allow us to collect the interests of a certain user and then utilize this information to deliver better assistance and services.

What do you dislike most about this product?

Forms give an unusual way to data collecting and administration, and because everybody is accustomed to doing something different, we found forms unusual and hence difficult to get and configure.

What recommendations would you give to someone considering this product?

Use rich formats, automation systems, and bespoke mobile applications to simplify, automate, and revolutionize your marketing services. Conduct surveys, questionnaires, and polls with ease.

Pros

  • Reliable
  • Helps Innovate
  • Inspires Innovation
  • Generous Negotitation

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