Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Survey Software category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Trustworthy
  • Reliable
  • Enables Productivity
  • Respectful

Feature Ratings

Average 81

Role and User Management

85

Branching and Logic

84

Templates & Question Library

83

Questionnaire Design/Survey Builder

83

Mobile Support

82

Customizable Branding

81

Collaboration

80

Data Analysis and Visualization

78

Multi-Channel Distribution

78

APIs and Integration

78

Multi-Media Support

77

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

86

Availability and Quality of Training

84

Ease of Customization

83

Ease of IT Administration

82

Vendor Support

82

Quality of Features

81

Product Strategy and Rate of Improvement

81

Ease of Data Integration

79

Breadth of Features

79

Microsoft Forms Reviews

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Features are okay...

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Elias M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Excellent templates for survey tooling.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Existence of many built in templates,necessarily for making forms look impressive.

What is your favorite aspect of this product?

Has very simple dashboards that makes creating surveys easy and saves a lot of time. Makes our forms look impressive and professional. Great many options of customization. Easy to share with other people in the form of a link. Capture data in real time ,create polls,quizzes ,surveys and questionnaires.

What do you dislike most about this product?

The experience is amazing and fully satisfied,

What recommendations would you give to someone considering this product?

Microsoft Forms make it easy to create forms and capture information.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Moazzam K.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Dead simple surverys!

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

It's easy to make and use, and it does not require any technical experience. Easy to share your form with external users, but if you have questions with attachements, users will be asked for office365 to log in and fill the form.

What is your favorite aspect of this product?

Microsoft Forms has a wide variety of applications that I can integrate with, be it MS Word, Excel or any other application that Microsoft does not make. Apart from that, it includes some features like photos in answers that many competitors in the market have not included and are very useful.

What do you dislike most about this product?

MS Forms are very hard to use for an average person who is not a techie. It sometimes confuses for which feature to select from which navigation bar. Apart from that some features also come under the premium version hence making it a bit costly compared to other form software.

What recommendations would you give to someone considering this product?

All the users can attempt the quiz using one common link, and we can track the scores of every user on one page itself.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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