


What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Trustworthy
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role and User Management
Branching and Logic
Templates & Question Library
Questionnaire Design/Survey Builder
Mobile Support
Customizable Branding
Collaboration
Data Analysis and Visualization
Multi-Channel Distribution
APIs and Integration
Multi-Media Support
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Also Featured in...
Microsoft Forms Reviews

Zainab M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Microsoft Forms review.
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Microsoft Forms still has the best integration with the Excel spreadsheet software. Since Excel is the primary software I use for analysis of response data to my surveys, it is of great importance that my preferred survey software of choice integrates seamlessly with Excel, allowing for the easy export of survey data into an-easy-to analyze feature.
What is your favorite aspect of this product?
Microsoft Forms survey templates are easy on the eye, especially for mobile devices. From experience creating survey campaigns , aesthetics is a major factor in deciding how much engagement a survey campaign gets from its target audience. Secondly, I love that Microsoft Forms makes it convenient to get real time summaries of all responses to my surveys, as they are being submitted.
What do you dislike most about this product?
Microsoft Forms lags behind in the area of group collaboration on survey creation. There are no live commenting functionality on surveys, as they are being created . Live comments should be available on all survey tools. As a result of the aforementioned, remote collaboration on survey creation using Microsoft Forms is very hindered.
What recommendations would you give to someone considering this product?
Microsoft Forms is still my preferred software for building quizzes, surveys and polls. While it comes with its own limitations, it still remains one of the most easy to use software for creating surveys .
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Peter W.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Dec 2024
Unique features
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
It's unique features
What is your favorite aspect of this product?
Unique features
What do you dislike most about this product?
It's not easy to use
What recommendations would you give to someone considering this product?
It's a good software that guarantees security
Pros
- Client's Interest First
- Generous Negotitation
- Over Delivered
- Transparent
Please tell us why you think this review should be flagged.

Mika J.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2024
Works for most of my survey needs.
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Excel is an important part of my post survey analysis process. Therefore, the integration of Microsoft Forms with Excel is a key reason while I have Microsoft Forms as my first option for collecting survey feedback. In my experience, no other survey making software integrates with Excel as flawlessly as Microsoft Forms.
What is your favorite aspect of this product?
I get to see live summaries of responses to my surveys, as they come in. My ability to view lives response data to my surveys has been helpful for getting quick feedback for surveys I create .
What do you dislike most about this product?
When users complete and submit a survey form, Microsoft Form provides no option for them to go back and edit their answers in situations, where they want to correct a mistake or update a response based on new information they want to provide or initially missed out on.
What recommendations would you give to someone considering this product?
Microsoft Forms makes building feedback collection mechanisms like polls, quizzes and surveys a smooth experience. It is AI powered and this makes my feedback collection goals, easier to attain.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
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