Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Survey Software category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Trustworthy
  • Reliable
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 81

Role and User Management

85

Branching and Logic

84

Templates & Question Library

83

Questionnaire Design/Survey Builder

83

Mobile Support

81

Customizable Branding

81

Collaboration

80

Data Analysis and Visualization

78

Multi-Channel Distribution

78

APIs and Integration

78

Multi-Media Support

77

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

86

Availability and Quality of Training

84

Ease of Customization

83

Ease of IT Administration

82

Vendor Support

82

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Breadth of Features

79

Microsoft Forms Reviews

Miren M.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Included in the Office 365 pack makes it reliable

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft forms is included in the office 365 pack, which makes it reliable and easy to use. There is no need to log in with a different password (you use your microsoft account) and it is easy to share forms/surveys internally in a secure and fast way.

What is your favorite aspect of this product?

I like that it is very easy to add collaborators so that others can view results and edit the form, a very useful feature for internal comms and one that is not always included in other similar softwares.

What do you dislike most about this product?

The data visualization of results is not my favorite, I think other softwares generate better insights and graphics that are easier to understand.

What recommendations would you give to someone considering this product?

To make the most out of its features and possibilities are included in the Office 365 pack.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Prem s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Best software to survey

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

It provides different categorized templates which helps to organizations to built survey according to the category they need.

What is your favorite aspect of this product?

Its simple UI which can be understandable for anyone and we can easily fill the forms by just typing or dragging etc..,

What do you dislike most about this product?

Sometimes its hard to integrate with 3rd party apps when we connect it from other applications.

What recommendations would you give to someone considering this product?

This Software helps to take surveys which gives an analyzed reports and its feel good UI can be understandable for any person which sets a part it from other Softwares.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Viktoria J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Has limitations, but my experience has been fine.

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Its smooth and automatic integration with Microsoft Excel is the first major point of difference to me , as a data professional. This aids my data analysis workflow and makes trend analysis a lot easier for me. From experience, no other tool integrates with Excel as smoothly as Microsoft Forms.

What is your favorite aspect of this product?

Microsoft Forms comes with a variety of templates and themes by default. This makes it so convenient to customize the look and feel of my survey forms. I just also have to mention Microsoft Form's branching logic feature. This functionality brings a whole lot of dynamism into my surveys , by enabling different respondents to my surveys to see specific survey questions , based on their answers to preceding survey questions.

What do you dislike most about this product?

Because I have to work together with other individuals in my department when creating surveys, real time , group collaboration becomes an advantage. Unfortunately, multi-party collaboration on Microsoft Forms is extremely limited. This is more visible when comparing the quality of collaboration available on Microsoft Forms to what is obtainable with a tool like Google Forms.

What recommendations would you give to someone considering this product?

For organizations like myself who use a lot of Microsoft Software , I am of the belief that Microsoft Forms is a no-brainer.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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