


What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
97 Plan to Renew
2
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Acts with Integrity
- Effective Service
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Mobility
Drag and Drop Design
Field Configuration and Customization
Electronic Signatures
Workflow Automation
Data Analysis and Survey Function
APIs and Integration
Version Management
State Transformation
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
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Microsoft Forms Reviews
Miren M.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jan 2024
Included in the Office 365 pack makes it reliable
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Microsoft forms is included in the office 365 pack, which makes it reliable and easy to use. There is no need to log in with a different password (you use your microsoft account) and it is easy to share forms/surveys internally in a secure and fast way.
What is your favorite aspect of this product?
I like that it is very easy to add collaborators so that others can view results and edit the form, a very useful feature for internal comms and one that is not always included in other similar softwares.
What do you dislike most about this product?
The data visualization of results is not my favorite, I think other softwares generate better insights and graphics that are easier to understand.
What recommendations would you give to someone considering this product?
To make the most out of its features and possibilities are included in the Office 365 pack.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Pierre L.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2024
Great Product, But Lacking Innovation
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
The effortless integration with Microsoft Teams and Excel has streamlined our survey processes, enabling quick data analysis and collaboration within our financial HR team
What is your favorite aspect of this product?
Creating surveys is a straightforward process, and the ability to customize forms using various question types.
What do you dislike most about this product?
Microsoft Forms have limitations in providing the depth of customization needed.
What recommendations would you give to someone considering this product?
I would recommend them to explore the possibilities of Microsoft Forms in combination with Power BI for more robust data visualization
Pros
- Effective Service
- Inspires Innovation
- Acts with Integrity
- Friendly Negotiation
Cons
- Inhibits Innovation
- Slower Product Innovation
Please tell us why you think this review should be flagged.

Viktoria J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Has limitations, but my experience has been fine.
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Its smooth and automatic integration with Microsoft Excel is the first major point of difference to me , as a data professional. This aids my data analysis workflow and makes trend analysis a lot easier for me. From experience, no other tool integrates with Excel as smoothly as Microsoft Forms.
What is your favorite aspect of this product?
Microsoft Forms comes with a variety of templates and themes by default. This makes it so convenient to customize the look and feel of my survey forms. I just also have to mention Microsoft Form's branching logic feature. This functionality brings a whole lot of dynamism into my surveys , by enabling different respondents to my surveys to see specific survey questions , based on their answers to preceding survey questions.
What do you dislike most about this product?
Because I have to work together with other individuals in my department when creating surveys, real time , group collaboration becomes an advantage. Unfortunately, multi-party collaboration on Microsoft Forms is extremely limited. This is more visible when comparing the quality of collaboration available on Microsoft Forms to what is obtainable with a tool like Google Forms.
What recommendations would you give to someone considering this product?
For organizations like myself who use a lot of Microsoft Software , I am of the belief that Microsoft Forms is a no-brainer.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
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