Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Security

86

Mobility

85

Drag and Drop Design

84

Field Configuration and Customization

83

Electronic Signatures

82

Workflow Automation

82

Data Analysis and Survey Function

81

APIs and Integration

80

Version Management

80

State Transformation

80

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Microsoft Forms Reviews

Mehmet Arif A.

  • Role: Consultant
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Good for BI teams

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

it is in the microsoft network.

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

sometimes it freezes

What recommendations would you give to someone considering this product?

if you are using currently microsoft systems so don't think much

Pros

  • Unique Features
  • Efficient Service
  • Inspires Innovation
  • Caring

sangani R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Great surveying too with many templates

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

It consists of many templates where we can create forms easily which saves a lot of time compared to other platforms.

What is your favorite aspect of this product?

The real time analytics and reporting capabilities of Microsoft Forms are my favorite part of the program. They provide insightful data and improve the overall effectiveness of administering and analyzing surveys.

What do you dislike most about this product?

The platform is appropriate for basic surveys however, users looking for highly complex survey structures with sophisticated logic may find the features somewhat limited.

What recommendations would you give to someone considering this product?

For those considering Microsoft Forms, It is the best platform which provide wide range of templates which helps organization to create surveys faster and efficient.

Pros

  • Continually Improving Product
  • Saves Time
  • Client's Interest First
  • Helps Innovate

Leah T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2023

Perfect Eforms Software

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

I enjoy using MS Forms the most for survey collection because it is already integrated into my MS Office account. I love the accessibility, and it is very simple to use daily.

What is your favorite aspect of this product?

My favorite aspect is how easy it is to use, and it is connected to my organization account. I also love the collaborative option and can see live task management.

What do you dislike most about this product?

No warning about overwriting data if using the same template and wanting to remove previous participants.

What recommendations would you give to someone considering this product?

A better way to help save deleted responses but still use the same template over time. I have lost a year's worth of data from being unable to access my previous responses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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