Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Security

86

Mobility

85

Drag and Drop Design

84

Field Configuration and Customization

83

Electronic Signatures

82

Workflow Automation

82

Data Analysis and Survey Function

81

APIs and Integration

80

Version Management

80

State Transformation

80

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Microsoft Forms Reviews

Sagar S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Create Online forms for Survey very easily

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Time saver tool to collect the data in the survey forms, I can create forms as per expectations and send to easily to my company members.

What is your favorite aspect of this product?

I can use this tool free to have amazing and fast survey through the online forms by sharing the forms links to my teammates and it's very productive take very less time to create High quality forms

What do you dislike most about this product?

It's best in the market to create online forms

What recommendations would you give to someone considering this product?

Do best survey by creating online forms easily

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Yash S.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Simple and effective tool

Likeliness to Recommend

7 /10

What differentiates Microsoft Forms from other similar products?

Unlike Google Forms, Typeform, or SurveyMonkey, Microsoft Forms is deeply integrated into Microsoft 365. Microsoft Forms offers enterprise-grade security with Data encryption & GDPR compliance.

What is your favorite aspect of this product?

Microsoft Forms is easier to use than Typeform or SurveyMonkey, which have more advanced but complex features. Microsoft Forms is free for Microsoft 365 users, whereas SurveyMonkey and Typeform require paid plans for advanced features.

What do you dislike most about this product?

Users must manually create all questions. No AI-powered recommendations. Microsoft Forms provides basic response summaries but lacks detailed analytics, filtering, and segmentation.

What recommendations would you give to someone considering this product?

Microsoft Forms is a practical solution for users seeking a straightforward form-building tool, especially within organizations that utilize Microsoft 365. While it may not offer the advanced features found in some dedicated form builders, its seamless integration and user-friendly interface make it a valuable tool for basic survey and data collection tasks.

Pros

  • Client Friendly Policies
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Saurav B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Best way to create survey forms easily

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

I can create survey forms easily with the tool, this allows me to create forms easily without any issue and I can directly send the forms to anyone and this makes mt work simple

What is your favorite aspect of this product?

I can collect feedback with this tool and can have survey of lots of people in very short time.

What do you dislike most about this product?

Working perfectly not have any dislike

What recommendations would you give to someone considering this product?

Best to do survey with online forms

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Inspires Innovation

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