


What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
97 Plan to Renew
2
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Acts with Integrity
- Effective Service
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Mobility
Drag and Drop Design
Field Configuration and Customization
Electronic Signatures
Workflow Automation
Data Analysis and Survey Function
APIs and Integration
Version Management
State Transformation
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
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Microsoft Forms Reviews

Côme d.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2025
Easy to use and mostly gets the job done.
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Has to be the default integration that exists between Microsoft Forms and Microsoft Excel. This integration between Excel and Microsoft Forms makes exporting data generated from surveys, a smooth ride for me. I will even say it has helped to gather more value from survey data.
What is your favorite aspect of this product?
I love that it is versatile and thus I have been able to deploy it for different survey types and formats. The large quality of survey templates and themes that Microsoft Forms provides me, helps to customize my surveys to meet specific business and product goals.
What do you dislike most about this product?
The Likert measuring scale on Microsoft Forms only supports 1 to 7 measures. It will be greatly helpful to have it support a 1 to 10 rating system. This will help me get better feedbacks from survey respondents and automatically make my surveys shorter.
What recommendations would you give to someone considering this product?
Microsoft Forms makes it simple to create surveys, quizzes, polls etc that easily picks the interest of the target survey respondents, because of the simplistic nature of its templates. It is very important that Microsoft Forms is easy to use
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Kamal S.
- Role: Operations
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2025
Microsoft form is very useful Time Saver tool
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
This comes with our Microsoft office package and in our company we are using mostly Microsoft tool so we don't need to use any other 3rd party tool.
What is your favorite aspect of this product?
This Microsoft form can integrate with other office tools.
What do you dislike most about this product?
Less Features.
What recommendations would you give to someone considering this product?
yes highly recommended.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.

Keitumetse Kgomotso M.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jan 2025
Free access and easy to use
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Ease of use, the functionality of the software
What is your favorite aspect of this product?
The fact that it’s free to use and you get real time analytics without needing to leave the form
What do you dislike most about this product?
We do a lot of customer feedback and we want them to rank and have detailed options which Google forms don’t provide
What recommendations would you give to someone considering this product?
Use it for feedback loops to get view without invading privacy
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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