Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Effective Service
  • Respectful

Feature Ratings

Average 84

Security

87

Mobility

86

Field Configuration and Customization

84

Drag and Drop Design

84

Electronic Signatures

83

Workflow Automation

83

Data Analysis and Survey Function

81

State Transformation

81

APIs and Integration

81

Version Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Saurav B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Best way to create survey forms easily

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

I can create survey forms easily with the tool, this allows me to create forms easily without any issue and I can directly send the forms to anyone and this makes mt work simple

What is your favorite aspect of this product?

I can collect feedback with this tool and can have survey of lots of people in very short time.

What do you dislike most about this product?

Working perfectly not have any dislike

What recommendations would you give to someone considering this product?

Best to do survey with online forms

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Côme d.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to use and mostly gets the job done.

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Has to be the default integration that exists between Microsoft Forms and Microsoft Excel. This integration between Excel and Microsoft Forms makes exporting data generated from surveys, a smooth ride for me. I will even say it has helped to gather more value from survey data.

What is your favorite aspect of this product?

I love that it is versatile and thus I have been able to deploy it for different survey types and formats. The large quality of survey templates and themes that Microsoft Forms provides me, helps to customize my surveys to meet specific business and product goals.

What do you dislike most about this product?

The Likert measuring scale on Microsoft Forms only supports 1 to 7 measures. It will be greatly helpful to have it support a 1 to 10 rating system. This will help me get better feedbacks from survey respondents and automatically make my surveys shorter.

What recommendations would you give to someone considering this product?

Microsoft Forms makes it simple to create surveys, quizzes, polls etc that easily picks the interest of the target survey respondents, because of the simplistic nature of its templates. It is very important that Microsoft Forms is easy to use

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Kamal S.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Microsoft form is very useful Time Saver tool

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

This comes with our Microsoft office package and in our company we are using mostly Microsoft tool so we don't need to use any other 3rd party tool.

What is your favorite aspect of this product?

This Microsoft form can integrate with other office tools.

What do you dislike most about this product?

Less Features.

What recommendations would you give to someone considering this product?

yes highly recommended.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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