Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Security

86

Mobility

85

Drag and Drop Design

84

Field Configuration and Customization

83

Electronic Signatures

82

Workflow Automation

82

Data Analysis and Survey Function

81

APIs and Integration

80

Version Management

80

State Transformation

80

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Microsoft Forms Reviews

Peter W.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Unique features

Likeliness to Recommend

7 /10

What differentiates Microsoft Forms from other similar products?

It's unique features

What is your favorite aspect of this product?

Unique features

What do you dislike most about this product?

It's not easy to use

What recommendations would you give to someone considering this product?

It's a good software that guarantees security

Pros

  • Client's Interest First
  • Generous Negotitation
  • Over Delivered
  • Transparent

Ndumiso Theo N.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

User-Friendly Interface Intuitive Design: Microsoft Forms is known for its simple, easy-to-use interface. Even users with no prior experience in form creation can quickly design forms, quizzes, and surveys without needing technical knowledge or coding skills.

What is your favorite aspect of this product?

Pre-built Templates: The platform offers a variety of templates, making it easy for users to create forms for different purposes (e.g., surveys, polls, quizzes, feedback forms) without starting from scratch.

What do you dislike most about this product?

Nothing to dislike at the moment.

What recommendations would you give to someone considering this product?

Utilize the Microsoft Ecosystem: If your organization already uses Microsoft 365, Microsoft Forms is a natural choice due to its seamless integration with other tools like Excel, SharePoint, Teams, and OneDrive. You can easily export responses to Excel for deeper analysis or integrate your forms within Teams for collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Moshood O.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

It's brand is well known for quality products and services.

What is your favorite aspect of this product?

The availability to integrate form data directly into virtualization to reflect findings.

What do you dislike most about this product?

Nothing really.

What recommendations would you give to someone considering this product?

For Microsoft user, generally for all though, Microsoft has all possible answers to Your desk work.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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