Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Security

86

Mobility

85

Drag and Drop Design

84

Field Configuration and Customization

83

Electronic Signatures

82

Workflow Automation

82

Data Analysis and Survey Function

81

APIs and Integration

80

Version Management

80

State Transformation

80

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Microsoft Forms Reviews

Vidhi C.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic product

Likeliness to Recommend

7 /10

What differentiates Microsoft Forms from other similar products?

Ease of Use: Microsoft Forms features an intuitive and user-friendly interface, making it easy for users to create and customize surveys, quizzes, and polls without requiring advanced technical skills

What is your favorite aspect of this product?

Microsoft Forms seamlessly integrates with other Microsoft 365 applications such as Excel, SharePoint, and Teams.

What do you dislike most about this product?

Some advanced features of Microsoft Forms, such as branching logic, response validation, and advanced reporting, may require a Microsoft 365 subscription.

What recommendations would you give to someone considering this product?

Microsoft Forms offers built-in analysis tools that allow users to view summary statistics and visualize responses in the form of charts and graphs. Users can quickly identify trends, patterns, and outliers in their data, helping them make informed decisions based on the insights gathered from Forms responses.

Pros

  • Reliable
  • Efficient Service
  • Caring
  • Respectful

Khushboo Garg G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Another Outstanding development by Microsoft!

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms has amazing benefit of branching logic feature, that can be used to send respondents to different questions based on their answers to previous questions. This way, users only see questions that are relevant to them. It is very easy to export form responses and convert them into excel or diagrams like pie chart and bar graphs.

What is your favorite aspect of this product?

Getting the survey results converted into bar graph or pie chart. It instantly gives me an idea as to how many students have understood a topic well!

What do you dislike most about this product?

inability to upload files and it also doesn’t have ready-to-use templates that one can just pick up and continue their job without wasting time on building a new template.

What recommendations would you give to someone considering this product?

Its a must use product to conduct surveys, class tests or to collect information regarding anything!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dnyanoba M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Perfect platform to create surveys and efroms

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Simplicity to use, it requires no or vary minimal time to understand and learn various features.

What is your favorite aspect of this product?

Easy of use and implementation are very best and also supports from the customer representative is also very good and fast.

What do you dislike most about this product?

Microsoft forms can't be customized in many of the formats and also lacks in analytics tools.

What recommendations would you give to someone considering this product?

If any one is looking for the platform for creating a survey and eforms, they can try Microsoft forms, as these are cost effective and simple to use tools.

Pros

  • Unique Features
  • Saves Time
  • Client Friendly Policies
  • Transparent

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