Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Effective Service
  • Respectful

Feature Ratings

Average 84

Security

87

Mobility

86

Field Configuration and Customization

84

Drag and Drop Design

84

Electronic Signatures

83

Workflow Automation

83

Data Analysis and Survey Function

81

State Transformation

81

APIs and Integration

81

Version Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Zach S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Forms is different from other products because it offers features that are not available in other solutions. For example, Microsoft Forms allows you to collaborate with others on a form and manage its settings easily.

What is your favorite aspect of this product?

My fav part would be the ability to design forms quickly using templates, add questions, set up quizzes or surveys with automatic grading capability.

What do you dislike most about this product?

The analytics features are quite powerful but they can be difficult for non-technical users to interpret accurately without some guidance.

What recommendations would you give to someone considering this product?

My recommendation for someone who is about to purchase Microsoft Forms would be to take some time to explore the features and decide whether or not it meets their needs. Try to determine if any of the analytics tools can provide meaningful insights into your data. also request a demo.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Slower Product Innovation

Kevin I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Very practical, it lives up to the expectations

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

It is backed up by a big tech company that cares about its customers and is socially responsible. Microsoft also offers some nice integrations with azure services as well which I consider a plus

What is your favorite aspect of this product?

Intuitive UI, ease of use and easy management of form responses

What do you dislike most about this product?

Nothing in particular, i just wish it had more advanced features like third party integrations to connect data sources to my forms.

What recommendations would you give to someone considering this product?

Consider your needs specially towards the ability to have questions whose answers are dynamic. As all fields you add to the form are static.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Amr A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Multi-purpose Form Creation Application.

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms is easy to use and meets various user needs/cases. It is responsive, has many question types with branching capabilities, includes built-in analytics features, and allows users to embed multimedia.

What is your favorite aspect of this product?

Microsoft Forms integrates seamlessly with Office 356 and Power Apps.

What do you dislike most about this product?

It would be great if Microsoft Embed a detailed step-by-step tutorial to help beginner users leverage the form's benefits, especially for users in the education sector.

What recommendations would you give to someone considering this product?

It would be great to follow the official tutorials and best practices related directly to your industry, then try it yourself.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

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