Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Security

86

Mobility

85

Drag and Drop Design

84

Field Configuration and Customization

83

Electronic Signatures

82

Workflow Automation

82

Data Analysis and Survey Function

81

APIs and Integration

80

Version Management

80

State Transformation

80

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Microsoft Forms Reviews

simone i.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Quick and easy form creation with some limitations

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms stands out primarily due to its seamless integration within the Microsoft 365 ecosystem. It allows for direct collaboration with other Office applications, making data collection and analysis smooth and efficient. Additionally, it provides robust security and compliance features aligned with Microsoft’s enterprise-grade standards.

What is your favorite aspect of this product?

Its integration with Excel for real-time data collection and analysis and the easy to use generation of html code to embed on website.

What do you dislike most about this product?

One downside to Microsoft Forms is its limited customization and design options compared to some other form-building tools. The templates and themes are also basic, with minimal visual flexibility, which can make it challenging to match forms to specific branding guidelines.

What recommendations would you give to someone considering this product?

If you’re already using Microsoft 365, Forms is an excellent addition that will integrate smoothly with your current workflows. However, if your needs include advanced customization and branding, you might want to evaluate another survey tool or explore alternative options.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Generous Negotitation

Ankit W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Best online Form tool in the market

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

It can create quizzes along with automatic grading which makes it unique. Also, the integration with Excel for analysis makes it so reliable.

What is your favorite aspect of this product?

I like how it can be integrated with Microsoft 365, especially Excel as I mostly work with Excel only. Moreover, it has a user-friendly interface which makes it beginner friendly.

What do you dislike most about this product?

I did not like that it does not have much customization in designs, and it cannot handle complex login in surveys.

What recommendations would you give to someone considering this product?

I highly recommend this tool.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Samson I.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Perfect for Quick Feedback Collection

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms is better for corporations than Google Forms since it interfaces with other Microsoft Office products.

What is your favorite aspect of this product?

Microsoft Teams makes form integration easy.

What do you dislike most about this product?

It has fewer question kinds and design possibilities than other form builders.

What recommendations would you give to someone considering this product?

Ideal for Microsoft using companies that require a simple, integrated form tool.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Effective Service

Cons

  • Less Friendly Negotiation

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