


What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
2
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Acts with Integrity
- Trustworthy
- Effective Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Mobility
Field Configuration and Customization
Drag and Drop Design
Electronic Signatures
Workflow Automation
Data Analysis and Survey Function
State Transformation
APIs and Integration
Version Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
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Microsoft Forms Reviews

Beka T.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Leader or Manager
Submitted Jan 2023
Features disappoint, but other way its great
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
have not seen other software before
What is your favorite aspect of this product?
easy and connected to microsoft
What do you dislike most about this product?
way to be flexible
What recommendations would you give to someone considering this product?
add more features
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.

Daniel G.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jan 2023
Easy way to create forms
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Unlike other tools, it is unique in that it allows you to share forms with your organization's groups and team members. In addition, it is a great solution to support sustainable work. Data can be easily retrieved and data analysis and trending is possible.
What is your favorite aspect of this product?
What I like the most about this tool is that MS Forms has a fairly lightweight design, is easy for end users to use, and can also be integrated via Power Automate and other tools. From what we can tell, this product is very comfortable.
What do you dislike most about this product?
In my personal opinion, I can say that since I have been using this tool, I have not found any flaws, as it is very easy to create survey forms and collect data very quickly.
What recommendations would you give to someone considering this product?
We recommend this tool as it has multiple options for analyzing the collected data. This is a great tool for small organizations and startups to get an overview of customer feedback.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.

CA Sanjay K.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Best product with ease of use !!
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
The ability to share forms with others is the feature that I like the most. The software is quick and simple to use, and there are many different themes available. I enjoy using Microsoft Forms because it makes polls and surveys simple to make. You can begin gathering data right away without having any prior experience. The real-time graphs and pie charts are great for polling and surveys for students. Having a QR code makes completing the Form very easy.
What is your favorite aspect of this product?
Choose the language based on the user’s settings. With Microsoft Forms, you can send people forms in their native tongue and translate their responses into your own. This does away with linguistic barriers and makes everything simple to understand.
What do you dislike most about this product?
Downside of this is that it lacks customisation options beyond choosing a colour scheme and adding a logo. The branching can get confusing and tedious to create with Microsoft Forms. It is hundred percent web based which requires internet every time to run. Able to duplicate a form but it won't include all the info.
What recommendations would you give to someone considering this product?
If you are looking for a product which is easy to use and contains a lot of distinctive features, you must go for it. Thanks !!!
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
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