Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Security

86

Mobility

85

Drag and Drop Design

84

Field Configuration and Customization

83

Electronic Signatures

82

Workflow Automation

82

Data Analysis and Survey Function

81

APIs and Integration

80

Version Management

80

State Transformation

80

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Microsoft Forms Reviews

Edna S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Evaluation of Microsoft Forms.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Send forms to be completed for either quality, evaluation, or anything else that needs to be an easy way to ask questions business-wide or to customers. I have collected information about a variety of people for events at both my colleges and my place of employment. Because of the responses tab and the ease with which email ids can be accessed, it is now very simple for me to immediately send an email to a participant after they have registered for an event. At the moment, I am using Microsoft Forms to create surveys on a daily basis for the online learning sessions that we host in order to get feedback on those sessions.

What is your favorite aspect of this product?

This platform is incredibly useful for generating and carrying out a wide variety of polls, surveys, forms, and quizzes of all shapes and sizes. If you use the templates provided by the best tools or websites for creating interactive quizzes, forms, and surveys online, then you won't have to put in a lot of effort, and it will be simple for any user to fill out the required information. It comes with a wide variety of colorful templates, which helps the forms stand out more.

What do you dislike most about this product?

There is nothing in particular that can be said about Microsoft's form software. Nevertheless, if we change the question, the scores of users who have already taken the test will be impacted in a new way.

What recommendations would you give to someone considering this product?

Take into consideration your requirements and the goals you hope to achieve by using this product. If you are working in an organization and that organization uses Microsoft tools for all of its purposes, then I would recommend that you use Microsoft forms for the rest of your organization's needs. Try it out.

Pros

  • Effective Service
  • Saves Time
  • Client Friendly Policies
  • Friendly Negotiation
  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2022

As expected

Likeliness to Recommend

9 /10

Richard G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Excellent software for quickfire surveys

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Easy to use, already part of most peoples Microsoft Licencing

What is your favorite aspect of this product?

Quick and easy to build forms, share and collaborate

What do you dislike most about this product?

Potentially ability to brand could be improved

What recommendations would you give to someone considering this product?

If you need surveys and forms, and you use Microsoft/Office 365 then this works a treat

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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