Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Effective Service
  • Respectful

Feature Ratings

Average 84

Security

87

Mobility

86

Field Configuration and Customization

84

Drag and Drop Design

84

Electronic Signatures

83

Workflow Automation

83

Data Analysis and Survey Function

81

State Transformation

81

APIs and Integration

81

Version Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

ASHISH T.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Best tool to get data

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

The forms look professional and the interface is very easy to use. We can see all of the comments easily. It also shows how long it takes to fill out the form, which other form creators don't provide

What is your favorite aspect of this product?

Themes are easy to customize and have many theme options. The preview function is very useful when you are creating long surveys.

What do you dislike most about this product?

We can only export the results in Excel format. There should be options for other formats like PDF.

What recommendations would you give to someone considering this product?

One should definitely go with it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2021

Powerful and professional survey tool

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Mariana J.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Professional forms creating and surveying product

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms offers well organized and survey quiz templates that guides one into coming up with the most useful polls and quizzes to collect customer feedback. It makes it easy to create unique surveys that are very helpful in collecting data, responses and feedback.

What is your favorite aspect of this product?

It has a straightforward and user-friendly UI that makes it easy to use even for beginners. It is easy to customize and has numerous customization options to make it fit your working methods. The customizing themes is easy and has a lot of theme options. The layouts are easy to make and very interactive. The Dashboard is very simple and aids in making the survey creation process simple. It has a preview option is very helpful when creating long surveys. It is easy to visualize the collected data for clear understanding. It is easy to share forms and polls with audience in the form of a link.

What do you dislike most about this product?

So far i have not experienced any major concern to complain about this product. It has proved to be the perfect solution to our needs.

What recommendations would you give to someone considering this product?

From the experience i have from using this product, i can confidently recommend it to any organization or anyone looking toward a tool to help them in their survey needs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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