Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Effective Service
  • Respectful

Feature Ratings

Average 84

Security

87

Mobility

86

Field Configuration and Customization

84

Drag and Drop Design

84

Electronic Signatures

83

Workflow Automation

83

Data Analysis and Survey Function

81

State Transformation

81

APIs and Integration

81

Version Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Sagar S.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

"Microsoft forms, Professional survey maker".

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms are perhaps the easiest forms to share that I've worked with up to this point. The ability to generate QR codes, embed code, links, and the old-fashioned "share" to email options are all right there.

What is your favorite aspect of this product?

We like that it is really simple to use, in the organization we use it oftentimes, it is easy to make, to catch concerns and questions that the outreach group has clients is great and it is similarly as simple for clients to answer the structure through an internet browser or their PDAs and this is brilliant on the grounds that we have more investment notwithstanding the chance of sending the structure information is worthwhile however regularly relying upon the utilization we utilize the underlying examination capacity to assess the reaction got.

What do you dislike most about this product?

Practicality and dynamism, works very well, fully adaptable, you can export to Microsoft Excel so it adapts to different ways of analyzing and making the graphs, also in a very short time you can have a totally professional survey, there is absolutely nothing that we dislike the product on the contrary we are totally satisfied and has been a tool that has come to change our lives.

What recommendations would you give to someone considering this product?

Microsoft forms has been by far the easiest survey platform we have used due to the customizations you are able to make.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Nanda G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

bit pricey for what product can do

Likeliness to Recommend

7 /10

What differentiates Microsoft Forms from other similar products?

Microsoft forms have easy access to other microsoft products

What is your favorite aspect of this product?

embedding data is easier

What do you dislike most about this product?

unavailability of connection to odbc data bases

What recommendations would you give to someone considering this product?

do an evaluation with your project and take the decision time save if you do not have a form designer position in your comoany.

Pros

  • Respectful
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tapiwa P.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to create form and collect information

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms are perhaps the easiest forms to share that I've worked with up to this point. The ability to generate QR codes, embed code, links, and the old-fashioned "share" to email options are all right there.

What is your favorite aspect of this product?

We can create forms which has Net Promoter Score feature. It is really helpful in feedback forms as it gives much accurate results.

What do you dislike most about this product?

Plans are costly. Should have a basic plan. If it had a less expensive basic plan it would have been really helpful for startups like us and We can export results only in Excel format. There should have options for other formats like PDF.

What recommendations would you give to someone considering this product?

If you or your organization are already users of Microsoft 365, there's no reason not to use Microsoft Forms.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Caring

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