Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Effective Service
  • Respectful

Feature Ratings

Average 84

Security

87

Mobility

86

Field Configuration and Customization

84

Drag and Drop Design

84

Electronic Signatures

83

Workflow Automation

83

Data Analysis and Survey Function

81

State Transformation

81

APIs and Integration

81

Version Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Kelvin K.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Perfect, powerful tool for survey forms creation

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms offers well formulated templates that users can choose to help them start up creating helpful questionnaires and survey forms. It has the ability to generate QR codes, embed code, links and share them via the share to email options.

What is your favorite aspect of this product?

Customizing themes is easy and has a lot of theme options. It has a preview function that makes it easy to create long surveys. The User Interface is straightforward and very user-friendly and the Dashboard is very simple making it simple to create polls and survey forms. It is easy to share across with audience in the form of a link. It helps us get relatively quick feedback from customers with complete anonymity. Reviewing your results and it provides various options for comparing answers.

What do you dislike most about this product?

It only support web browser but does not support mobile apps. Also when one need to change how a question is setup, you have to delete the whole question and start over.

What recommendations would you give to someone considering this product?

I highly recommend this product. It is one of its kind and comes with great features to ensure you get the most accurate responses from your clients and customers.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Gachathi M.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Microsoft Forms Review

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

What makes Microsoft Forms different is that it can handle both surveys and still offers best features for creating online forms

What is your favorite aspect of this product?

I like that Microsoft Forms is multipurpose The software is affordable Creating forms is easy with this tool which makes data collection and sharing seamless Despite being resourceful, the tool is affordable

What do you dislike most about this product?

No issues with Microsoft Forms. Has been a blessing

What recommendations would you give to someone considering this product?

I recommend Microsoft Forms because it hasn't failed both as a an eforms solution and also when it comes to surveying

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

PRASHANT K.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Best tool to create forms

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Suppose you want to make a quick form that can be shared quickly and analyzed later seamlessly. It can be shared internationally as well with no extra effort. Super easy to make and use.

What is your favorite aspect of this product?

1- Provides every basic option to make a form. 2- Supports many languages. 3- Easy to make and Free to use. 5- Can be accessed with any mail. 6- Have a better UI than many free forms.

What do you dislike most about this product?

Does not have a lot of option for form, like everything is basic yet enough for a good form.

What recommendations would you give to someone considering this product?

It's free with Microsoft 365 and does nearly everything for making a form very cleanly, and is supported globally. If you want a basic form you can definitely use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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