Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Effective Service
  • Saves Time

Feature Ratings

Average 83

Security

87

Mobility

86

Drag and Drop Design

84

Field Configuration and Customization

84

Electronic Signatures

83

Workflow Automation

82

Data Analysis and Survey Function

81

State Transformation

81

APIs and Integration

81

Version Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

83

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Sakshi K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Fantastic Product

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms stands out with its seamless integration into the Microsoft 365 suite, user-friendly interface, real-time collaboration, robust security, and comprehensive analytics, making data collection and analysis effortless.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Forms is its intuitive interface, which makes creating and sharing surveys effortless while providing comprehensive data analysis and reporting features.

What do you dislike most about this product?

The most frustrating aspect of Microsoft Forms is its limited customization options, which restricts creating unique and visually appealing surveys. Enhanced design flexibility would greatly improve the user experience.

What recommendations would you give to someone considering this product?

I recommend Microsoft Forms for its user-friendly interface, versatile templates, and seamless integration with other Microsoft 365 apps, making it ideal for quick surveys and data collection.

Pros

  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product
  • Trustworthy

Siddharth j.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic Product for sure

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Its almost similar like other forms

What is your favorite aspect of this product?

When it gives you ratings option

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

This is a usefull product which you can use to get feedback or polls

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kate P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy Form Creation But Limited Customization

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Integration with Microsoft products like Excel, Power BI, and Teams

What is your favorite aspect of this product?

The seamless integration with Microsoft 365 makes data analysis and collaboration effortless

What do you dislike most about this product?

Customization options are somewhat limited. The inability to add extensive custom themes, logos, and branding can make forms feel generic.

What recommendations would you give to someone considering this product?

It is a user-friendly and well-integrated form builder within the Microsoft 365 ecosystem. However, its limited customization and feature set for complex forms might necessitate alternative solutions for specific needs. Consider the complexity of your forms, branding requirements, and desired level of data analysis before deciding.

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

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