Microsoft Corporation

Microsoft OneDrive for Business

Composite Score

8.9 /10

CX Score

9.2 /10

420 Reviews Write a Review

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What is Microsoft OneDrive for Business?

OneDrive connects you to all your files in Office 365 so you can share and work together from anywhere while protecting your work.

Company Details

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Awards & Recognition

Microsoft OneDrive for Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Microsoft OneDrive for Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft OneDrive for Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft OneDrive for Business?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Saves Time
Performance Enhancing
Enables Productivity

Feature Ratings

Average 85

Team Collaboration

Enterprise Grade Security Controls

Drag and Drop User Interface

Real-Time Synchronization

Access Control and Rights Management

Data Loss Prevention

Mobility Support

Audit Trail

Electronic Signatures

Large File Optimization

Cognitive Content Services

Vendor Capability Ratings

Average 84

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Vendor Support

Microsoft OneDrive for Business Reviews

Shaun M.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Integrated collaboration tool

Likeliness to Recommend

9 /10

What differentiates Microsoft OneDrive for Business from other similar products?

Fully integrated with MS Office, and Windows, works out of the box.

What is your favorite aspect of this product?

Aims at making collaboration easier by allowing resources to be shared easily. I love the fact that several people can work on a document at the same time.

What do you dislike most about this product?

Syncing does not always work in Windows 11, not always easy to share / collaborate with colleagues outside of our organisation because permissions seem to be randomly changed / revoked at times. Constantly changing / evolving, sometimes with what feels like little thought for how certain changes might affect end users. My pet dislike is that it makes a copy of everything before syncing / uploading. E.g. if you elect to sync your My Documents folder, it makes a complete copy of that first, then syncs the copy. It would be better to just sync the original, in my opinion.

What recommendations would you give to someone considering this product?

It's a good product which comes with the backing of the Microsoft brand behind it. When rolling out, plan carefully to ensure a smooth implementation.

Pros

Continually Improving Product
Helps Innovate
Reliable
Performance Enhancing

Cons

Less Inspiring
Charges for Enhancements

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2025

Fantastic product to keep all your content

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Hosam K.

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Easy to use cloud storage service.

Likeliness to Recommend

9 /10

What differentiates Microsoft OneDrive for Business from other similar products?

Microsoft OneDrive for Business is user-friendly and seamlessly integrates with Microsoft 365 applications, the Power Platform, and a wide range of third-party solutions outside Microsoft ecosystem.

What is your favorite aspect of this product?

Microsoft OneDrive for business works effectively for both technical and non-technical users. Its integration within Microsoft 365 enabling non-technical users to easily manage and share files with team members. On the other hand, technical teams use it as a file repository for applications and automation workflows within the Power Platform, as well as a data source for Power BI desktop.

What do you dislike most about this product?

The OneDrive for business user interface requires more advanced organization capabilities and file search functionalities. Also, the synchronization with 365 desktop applications can sometimes be inconsistent.

What recommendations would you give to someone considering this product?

While OneDrive for Business effectively addresses the needs of most business use cases, it's super important to evaluate the synchronization speed, especially when considering more complex workflows or advanced automations on ‎Power Apps, ‎Power Automate, or any other service.

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Microsoft OneDrive for Business

What is Microsoft OneDrive for Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Microsoft OneDrive for Business Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft OneDrive for Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Access Control and Rights Management Ability to discretely control who can access the file.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large File Optimization Contains optimizations for transfers of large files.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft OneDrive for Business Reviews

Shaun M.

Integrated collaboration tool

Likeliness to Recommend

Pros

Cons

Fantastic product to keep all your content

Likeliness to Recommend

Pros

Hosam K.

Easy to use cloud storage service.

Likeliness to Recommend

Pros

Most Popular Microsoft OneDrive for Business Comparisons

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Zoho WorkDrive

1
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Feature Ratings

Team Collaboration

Enterprise Grade Security Controls

Drag and Drop User Interface

Real-Time Synchronization

Access Control and Rights Management

Data Loss Prevention

Mobility Support

Audit Trail

Electronic Signatures

Large File Optimization

Cognitive Content Services

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Vendor Support