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Microsoft Corporation

Microsoft OneDrive for Business

Composite Score

8.9 /10

CX Score

9.1 /10

516 Reviews Write a Review

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What is Microsoft OneDrive for Business?

OneDrive connects you to all your files in Office 365 so you can share and work together from anywhere while protecting your work.

Company Details

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Awards & Recognition

Microsoft OneDrive for Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Microsoft OneDrive for Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft OneDrive for Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft OneDrive for Business?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Saves Time

Feature Ratings

Average 84

Team Collaboration

Enterprise Grade Security Controls

Drag and Drop User Interface

Real-Time Synchronization

Data Loss Prevention

Access Control and Rights Management

Audit Trail

Electronic Signatures

Mobility Support

Large File Optimization

Cognitive Content Services

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Microsoft OneDrive for Business Reviews

Richard L.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Drive Time: How OneDrive Powers Our Workflows.

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

Let me tell you about last quarter's data migration project. We had datasets coming from multiple departments—everything from CSVs to SQL exports—and needed a shared space for cross-functional access. Instead of drowning in email attachments or mismatched file versions, we centralized everything in OneDrive. Version history saved us when someone accidentally overwrote a critical data set (shoutout to the “Restore” function!).

What do you dislike most about this product?

The folder structure can sometimes feel restrictive if you’re managing massive datasets with nested hierarchies.

What recommendations would you give to someone considering this product?

What’s been particularly useful is the integration of AI-powered search. You might not notice this at first, but when you’re hunting for that one presentation buried among hundreds of folders, the ability to search not just by filename but by file content or tags is a lifesaver. Another subtle gem? The way OneDrive handles offline sync.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Abhishek T.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Microsoft OneDrive for Business from other similar products?

Users can access their files offline after synchronizing the cloud folder to their desktop.

What is your favorite aspect of this product?

Offline access

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

I'll recommend 100% to consider this product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Derek H.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Competitive price and quite popular

Likeliness to Recommend

9 /10

What differentiates Microsoft OneDrive for Business from other similar products?

OneDrive or Google Drive, based on certain characteristics, the two main functions continue to be those of creating and editing files and having a kind of hard drive in the cloud, in both ecosystems we are allowed to work both individually and as a team. However, Google Drive has a little more flexibility when it comes to working with files of different types, for example, if I upload an Excel file, Google Drive will automatically convert it into its version, which is Google Sheets, another An important feature in both tools is its version history.

What is your favorite aspect of this product?

It is one of the cheapest options and is quite popular.

What recommendations would you give to someone considering this product?

OneDrive so you can protect all the information you manage on your computer or mobile devices.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Microsoft OneDrive for Business

What is Microsoft OneDrive for Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

Microsoft OneDrive for Business Ratings

89 Likeliness to Recommend

1 Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft OneDrive for Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Access Control and Rights Management Ability to discretely control who can access the file.

Audit Trail View all previous activity including any recent edits and user access.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft OneDrive for Business Reviews

Richard L.

Drive Time: How OneDrive Powers Our Workflows.

Likeliness to Recommend

Pros

Abhishek T.

Fantastic Product

Likeliness to Recommend

Pros

Derek H.

Competitive price and quite popular

Likeliness to Recommend

Pros

Most Popular Microsoft OneDrive for Business Comparisons

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Zoho WorkDrive

1
Since last award

1
Since last award

Feature Ratings

Team Collaboration

Enterprise Grade Security Controls

Drag and Drop User Interface

Real-Time Synchronization

Data Loss Prevention

Access Control and Rights Management

Audit Trail

Electronic Signatures

Mobility Support

Large File Optimization

Cognitive Content Services

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support