Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Microsoft Corporation

Microsoft OneDrive for Business

Composite Score

8.9 /10

CX Score

9.1 /10

517 Reviews Write a Review

Claim Software

What is Microsoft OneDrive for Business?

OneDrive connects you to all your files in Office 365 so you can share and work together from anywhere while protecting your work.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft OneDrive for Business won the following awards in the Content Collaboration category

Filter By

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Microsoft OneDrive for Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft OneDrive for Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft OneDrive for Business?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Saves Time

Feature Ratings

Average 84

Team Collaboration

Enterprise Grade Security Controls

Drag and Drop User Interface

Real-Time Synchronization

Data Loss Prevention

Audit Trail

Access Control and Rights Management

Electronic Signatures

Mobility Support

Large File Optimization

Cognitive Content Services

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Microsoft OneDrive for Business Reviews

Sid J.

Role: Public Sector
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Great Microsoft product for file storage & sharing

Likeliness to Recommend

9 /10

What differentiates Microsoft OneDrive for Business from other similar products?

Being a Microsoft suite product, it is well integrated and compatible in terms of storing and sharing Microsoft Word, Excel, PowerPoint files.

What is your favorite aspect of this product?

Easy to use and reliable in terms of version history. This is a great feature since we do not need to worry about saving backup versions in an "Archive" folder.

What do you dislike most about this product?

My only complaint is that we cannot synchronize the “Shared with me” grouping of files from a OneDrive for work or school site.

What recommendations would you give to someone considering this product?

Great tool for any business including small startups.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Lauren S.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Disappointing, hard to use, unreliable

Likeliness to Recommend

3 /10

What differentiates Microsoft OneDrive for Business from other similar products?

While Microsoft OneDrive for Business offers integration with Microsoft Office applications and decent storage options, it is not without its shortcomings. It has an unintuitive user interface, which is particularly frustrating, especially considering how simple Google Drive is. There is no sync reliability, so there is inconsistencies across devices. Plus, it takes forever. The slower file synchronization speed compared to competitors is a huge hindrance.

What is your favorite aspect of this product?

I'm sitting here trying to think of something but I honestly have nothing. I liked that I at least had SOMETHING to use to file sharing, but it was still a garbage experience.

What do you dislike most about this product?

Sync reliability. I was constantly frustrated over syncing problems, like delays in files updating across devices and sometimes instances of data loss. It impacted productivity and was concerning. I need a reliable and trustworthy platform for crucial data storage and access.

What recommendations would you give to someone considering this product?

Save your time and money and use Google Drive instead. For a more efficient and user-friendly experience, GDrive is it. It also tends to have more reliable sync capabilities, ensuring that your files are updated in real-time across all devices with minimal issues. This reliability is crucial for both personal and business use where data consistency is key.

Pros

Client Friendly Policies
Altruistic

Cons

Slower Product Innovation
Less Performance Enhancing
Less Productive

Aryan S.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Reliable Cloud Storage.

Likeliness to Recommend

9 /10

What differentiates Microsoft OneDrive for Business from other similar products?

Microsoft OneDrive for Business stands out with seamless synchronization, versatile collaboration options, and easy access across various devices. While some features may be restricted by location and the mobile app's size, it offers efficient cloud storage and boosts productivity for both personal and professional use.

What is your favorite aspect of this product?

OneDrive's reliability for storing and sharing files across a team. With no downtime experienced, the ability to set permissions, and recent features like on-demand downloads, it provides reliable cloud storage with privacy options, reducing costs and resolving security concerns.

What do you dislike most about this product?

Limited availability of certain functions and apps across countries. Additionally, the mobile app consumes significant space, and manual syncing control, especially for photos, is lacking.

What recommendations would you give to someone considering this product?

For those considering OneDrive, I recommend it for its reliable cloud storage, efficient collaboration features, and cross-device accessibility. Despite some limitations, the benefits include reduced costs, improved privacy, and a user-friendly interface. It's especially valuable for teams and individuals working with large files and creative projects.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Microsoft OneDrive for Business

What is Microsoft OneDrive for Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

Microsoft OneDrive for Business Ratings

89 Likeliness to Recommend

1 Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft OneDrive for Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Audit Trail View all previous activity including any recent edits and user access.

Access Control and Rights Management Ability to discretely control who can access the file.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft OneDrive for Business Reviews

Sid J.

Great Microsoft product for file storage & sharing

Likeliness to Recommend

Pros

Lauren S.

Disappointing, hard to use, unreliable

Likeliness to Recommend

Pros

Cons

Aryan S.

Reliable Cloud Storage.

Likeliness to Recommend

Pros

Most Popular Microsoft OneDrive for Business Comparisons

Google Drive

Dropbox Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

1
Since last award

Feature Ratings

Team Collaboration

Enterprise Grade Security Controls

Drag and Drop User Interface

Real-Time Synchronization

Data Loss Prevention

Audit Trail

Access Control and Rights Management

Electronic Signatures

Mobility Support

Large File Optimization

Cognitive Content Services

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support