Microsoft Corporation

Microsoft Planner

Composite Score

8.7 /10

CX Score

8.8 /10

95 Reviews Write a Review

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What is Microsoft Planner?

Take the chaos out of teamwork and get more done! Planner makes it easy for your team to create new plans, organize and assign tasks, share files, chat about what you’re working on, and get updates on progress.

Company Details

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Awards & Recognition

Microsoft Planner won the following awards in the Task Management category

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4 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

3 Top Rated Capabilities

5 Top Rated Features

2024

3 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Microsoft Planner Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Planner.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Planner?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Client Friendly Policies
Acts with Integrity
Trustworthy

Feature Ratings

Average 86

Task Assignment

Task Status

Task Categorization

List Tasks

Due Dates

Task Prioritization

Notifications

Dependencies

Add Notes

Drag and Drop Prioritization

Shared Task List

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Microsoft Planner Reviews

Shakeil W.

Role: Human Resources
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2020

Great features and user friendly.

Likeliness to Recommend

10 /10

What differentiates Microsoft Planner from other similar products?

How versatile it is.

What is your favorite aspect of this product?

Convenient and user friendly.

What do you dislike most about this product?

Sometimes it seems it includes so many features they were hard to keep up with.

What recommendations would you give to someone considering this product?

Keep up the creativity with a product that tailors to the needs of so many.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Good features. Gets the job done at a decent price

Likeliness to Recommend

5 /10

Pros

Reliable
Enables Productivity
Altruistic
Generous Negotitation

Cons

Commodity Features
Less Inspiring

Arlene L.

Role: C-Level
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2020

Easy to use. Worth the price.

Likeliness to Recommend

10 /10

What differentiates Microsoft Planner from other similar products?

It's easier to use.

What is your favorite aspect of this product?

Simplistic aspect of use.

What do you dislike most about this product?

Nothing. We really like it.

What recommendations would you give to someone considering this product?

I would recommend giving it a trial

Pros

Inspires Innovation
Respectful
Acts with Integrity
Over Delivered

Microsoft Planner

What is Microsoft Planner?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Planner Ratings

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Microsoft Planner?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Assignment Ability to see task assignee

Task Status Ability to display current status of tasks

Task Categorization Ability to categorize tasks

List Tasks Display outstanding tasks

Due Dates Ability to track due dates of tasks

Task Prioritization Ability to assign a priority to tasks.

Notifications Tool alerts business of an application generated event.

Dependencies Ability to add dependencies to other tasks

Add Notes Ability to add free form notes to tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Microsoft Planner Reviews

Shakeil W.

Great features and user friendly.

Likeliness to Recommend

Pros

Good features. Gets the job done at a decent price

Likeliness to Recommend

Pros

Cons

Arlene L.

Easy to use. Worth the price.

Likeliness to Recommend

Pros

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Feature Ratings

Task Assignment

Task Status

Task Categorization

List Tasks

Due Dates

Task Prioritization

Notifications

Dependencies

Add Notes

Drag and Drop Prioritization

Shared Task List

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features