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Microsoft Corporation

Microsoft Power Automate

Composite Score

8.8 /10

CX Score

9.1 /10

179 Reviews Write a Review

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What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

8 Top Rated Capabilities

13 Top Rated Features

2022

Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

3% Negative

4% Neutral

93% Positive

Pros

Enables Productivity
Trustworthy
Fair
Saves Time

Feature Ratings

Average 83

Cloud Hosting

Automation Apps

Out of the box integration

Unsupervised Launch

Code-Free Programming

Central Deployment

Performance Monitoring

Concurrent Work

Role-Based Access

Action Logging

User Libraries

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Microsoft Power Automate Screenshots

Microsoft Power Automate Videos

Microsoft Power Automate Reviews

Anik T.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Easy, Powerful and Scalable

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

It offers a lot of integration OOB and with the Microsoft Ecosystem, it blends fine.

What is your favorite aspect of this product?

Ease of use and collaboration capabilities.

What do you dislike most about this product?

More scope for connector and Ui automation via Power Automate Flow.

What recommendations would you give to someone considering this product?

If you have the Microsft ecosystem then this is something to be considered to enable the business users and noncoders to have their DIY automation to increase productivity.

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

𝗘𝗯𝗶𝗻 𝗔.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

The cheap and the best RPA tool in the market

Likeliness to Recommend

6 /10

What differentiates Microsoft Power Automate from other similar products?

They have both cloud and desktop flow which makes them unique compared to other products and the tight integration with other Microsoft products makes power automate standout from the market.

What is your favorite aspect of this product?

My favourite aspect is the licensing, it's simple and cost efficient and the great thing is that we can run multiple robots in one single machine virtual machine and it doesn't need any additional license like other RPA tools.

What do you dislike most about this product?

It's very difficult to use the azure key in power Automate since both the Microsoft products doesn't come in the same product bucket. And tool wise it is still in the evolving phase.

What recommendations would you give to someone considering this product?

Considering the license cost it's a great product.

Pros

Continually Improving Product
Reliable
Saves Time
Helps Innovate

Rohit B.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Cost Effective, Easy to use, Advanced in features.

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Automate from other similar products?

Its new features, Integration with multiple tools i.e. Microsoft CRM, Dataverse, Sharepoint etc, cloud flows, Triggerrs. This provides cloud as well as desktop flows and can be used as trigger or automated scheduled flow.

What is your favorite aspect of this product?

Cloud flow, Inbuilt actions, Machine groups, WLM, Data verse Integration, Solutions based approach.

What do you dislike most about this product?

Execution speed, connection references, limitations in actions, No much inbuilt integration with applications other than Microsoft.

What recommendations would you give to someone considering this product?

Tool cost is very cheaper compared with other RPA tools ie. UiPath, Automation Anywhere, Blue Prism. High productivity, Enhanced features, Triggers and cloud flows.

Pros

Saves Time
Helps Innovate
Continually Improving Product
Reliable

Microsoft Power Automate

What is Microsoft Power Automate?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Microsoft Power Automate Ratings

88 Likeliness to Recommend

98 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Microsoft Power Automate?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Hosting Deployment of RPA bots in a cloud environment hosted and managed by the vendor.

Automation Apps Ability to automate an end to end business process that is beyond task automation

Out of the box integration Ready-to-use connectors with 3rd party applications, systems and databases.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Power Automate Screenshots

Power Automate home page

Power Automate create page

Copilot and designer in Power Automate

Work queues in Power Automate

Designer in Power Automate for desktop

Data loss prevention (DLP) in Power Automate for desktop

AI Builder in Power Automate

Microsoft Power Automate Videos

Optimize your business with Microsoft Power Automate

Microsoft Power Automate Reviews

Anik T.

Easy, Powerful and Scalable

Likeliness to Recommend

Pros

𝗘𝗯𝗶𝗻 𝗔.

The cheap and the best RPA tool in the market

Likeliness to Recommend

Pros

Rohit B.

Cost Effective, Easy to use, Advanced in features.

Likeliness to Recommend

Pros

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Feature Ratings

Cloud Hosting

Automation Apps

Out of the box integration

Unsupervised Launch

Code-Free Programming

Central Deployment

Performance Monitoring

Concurrent Work

Role-Based Access

Action Logging

User Libraries

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support