Microsoft Power Automate Logo Award Winner Product Badge
Microsoft Power Automate Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Power Automate

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Power Automate
8.8 /10

What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

4% Negative
4% Neutral
92% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Saves Time

Feature Ratings

Average 83

Automation Orchestration

100

Cloud Hosting

100

Out of the box integration

88

Automation Apps

87

Code-Free Programming

85

Unsupervised Launch

84

Central Deployment

84

Role-Based Access

84

Concurrent Work

84

Performance Monitoring

84

Action Logging

83

Vendor Capability Ratings

Average 81

Business Value Created

85

Quality of Features

83

Ease of Implementation

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Ease of Customization

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Vendor Support

76

Microsoft Power Automate Reviews

Peter C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Lots of capabilities, hard to learn

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Automate from other similar products?

It not only integrates with the rest of the the Office suite very well, but it also has an enormous library of connections you can use to a ton of different softwares.

What is your favorite aspect of this product?

It automates tasks that normally take us hours to complete manually.

What do you dislike most about this product?

Can take a while to set up a flow properly if it's more complicated. It's code-free programming, sure, but it's still not simple to use. And there aren't many guides or helpful resources to learn how to do different things.

What recommendations would you give to someone considering this product?

Try it out and see if it can do what you need before going all in. Some processes seem like they would work, but don't. It can be helpful to know what you want to automate first and then seeing if it's possible.

Pros

  • Unique Features
  • Saves Time
  • Helps Innovate
  • Reliable

Cons

  • Slower Product Innovation
  • Less Efficient Service
  • Less Effective Service

Bilal K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, best for automation

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

Easy to use, not very complex to use.

What is your favorite aspect of this product?

Automation of apps

What do you dislike most about this product?

Nothing, we love the product

What recommendations would you give to someone considering this product?

Ultimate solution to your automation needs

Pros

  • Trustworthy
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

Ikbal M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Gives laymen the pleasure of making code work!

Likeliness to Recommend

10 /10

What differentiates Microsoft Power Automate from other similar products?

This is the end user tool which I see simplifying the lives of many where laborious tasks are required. You can schedule flows to run at unsavoury times and push this information to your choice, You can integrate MANY apps to connect with flow especially in the Microsoft domain. There are ready made template which you can simply use with one click OR customise your own. I connected MS Form with SharePoint and then pushed this data straight into Power BI Dashboard!

What is your favorite aspect of this product?

The fact that I can link with MS Form, MS Power BI, MS Team and get each of these applications talking to each other and sharing information. Literally reducing my daily tasks by a significant amount. I loved the fact that I was able to trigger a customised email using Flow to be sent from our departments mailbox so as i was getting data in, I would send a customised message to the individual with a response and then create a Task automatically and assigning to the person using MS Teams

What do you dislike most about this product?

There isn't much to dislike, the only one negative thing will be that if you dont share the Flow and something goes wrong then the entire chain is in pause until you fix it

What recommendations would you give to someone considering this product?

do NOT use for Business Critical applications! Flows to go wrong and at times I have found myself problem solving where it has gone wrong when it once worked and being an end user tool, the IT department will not support with end user problems unless there is some fundamental flaws with the functionality. Its like having MS Word but there is no IT support for this. But use this for day to day tasks where you get information from one place and need to use it for another purpose.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

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