Microsoft Power Automate Logo Award Winner Product Badge
Microsoft Power Automate Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Power Automate

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Power Automate
8.8 /10

What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

Company Details


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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
90%
Conflict Resolution:
92%
Strategy & Innovation:
91%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

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4% Negative
4% Neutral
92% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Saves Time
  • Fair

Feature Ratings

Average 83

Automation Orchestration

100

Cloud Hosting

100

Out of the box integration

88

Automation Apps

86

Central Deployment

84

Unsupervised Launch

84

Role-Based Access

84

Concurrent Work

84

Code-Free Programming

84

Performance Monitoring

84

Action Logging

83

Vendor Capability Ratings

Average 81

Business Value Created

85

Quality of Features

83

Ease of Implementation

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Vendor Support

76

Microsoft Power Automate Reviews

Sheeraz A.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Great product but performance issues.

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Automate from other similar products?

Power automation have seam integration with microsoft products like Power apps, microsoft 365, Microsoft dynamic which makes it better if we want to perform automation for microsoft products

What is your favorite aspect of this product?

This product is best for performing automation with in microsoft ecosystem

What do you dislike most about this product?

It has performance issues specifically with large data sets

What recommendations would you give to someone considering this product?

Best product to perform automation specifically for microsoft ecosystem

Pros

  • Effective Service
  • Enables Productivity
  • Caring
  • Altruistic

Cons

  • Inhibits Innovation
  • Commodity Features

Sreenath V.

  • Role: Consultant
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Cost Effective and Easy to use

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Automate from other similar products?

It is a user-friendly product, unlike other complicated options on the market

What is your favorite aspect of this product?

Seamless integration with the Microsoft ecosystem

What do you dislike most about this product?

Regular system updates can sometimes disrupt automation flows.

What recommendations would you give to someone considering this product?

License Cost

Pros

  • Client's Interest First
  • Generous Negotitation
  • Over Delivered
  • Transparent

Sarah B.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

A low cost RPA tool from Microsoft

Likeliness to Recommend

6 /10

What differentiates Microsoft Power Automate from other similar products?

The integration with Microsoft products like SharePoint, Teams etc are seamless and the cost of license differentiates this product from other Tools.

What is your favorite aspect of this product?

My favourite is the solution manager where we can combine desktop flow, cloud flow and child flow into one package.

What do you dislike most about this product?

There is no ready framework available and it doesn't have any readily available realtime error logging features and credentials storage features

What recommendations would you give to someone considering this product?

It's good to have multiple RPA tools in your landscape instead of relying on one single RPA tool. PAD is slowly maturing

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Reliable

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