Microsoft Corporation

Microsoft Sharepoint

Composite Score

8.8 /10

CX Score

9.1 /10

269 Reviews Write a Review

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What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Enterprise Content Management - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative

3% Neutral

95% Positive

Pros

Trustworthy
Respectful
Reliable
Performance Enhancing

Feature Ratings

Average 82

Collaboration

Automatic/Template Free Invoice Processing

ECM Document Management

Access Permissions Management

Workflow Process Automation

External Collaboration

Ediscovery Audit Trail

ML-based Document Classification and Metadata Extraction

Metadata Management

Search

File Approvals Esignatures

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Enterprise Content Management - Midmarket

Score 8.9

View Microsoft Sharepoint in this category (opens in a new tab)

Document Management

Score 8.8

View Microsoft Sharepoint in this category (opens in a new tab)

Microsoft Sharepoint Reviews

Sid J.

Role: Public Sector
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Very high storage cost

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

Other than being a Microsoft product, Sharepoint lacks differentiators when compared to other cloud storage platforms.

What is your favorite aspect of this product?

Compared to Microsoft OneDrive (intended mainly for personal storage), SharePoint offers a collaborative platform for easier sharing of folders and simultaneous editing of the Word / Excel files.

What do you dislike most about this product?

SharePoint has one of the most expensive storage costs: $60\GB\month, which discourages organizational use for larger files.

What recommendations would you give to someone considering this product?

Keeping in mind the high storage costs, I would recommend looking for cheaper cloud storage alternatives or developing an in-house storage solution.

Pros

Continually Improving Product
Unique Features
Efficient Service
Effective Service

Francesco G.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Complex but with an extensive range of features

Likeliness to Recommend

6 /10

What differentiates Microsoft Sharepoint from other similar products?

It offers an extensive range of features, can integrate with Office 365 and can be customised easily.

What is your favorite aspect of this product?

Integration with other systems (i.e. CRM tools or SAP)

What do you dislike most about this product?

a bit messy, expensive implementation

What recommendations would you give to someone considering this product?

Decision should depend upon your business needs, size, and budget.

Pros

Unique Features
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Effective Service

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Good document management platform

Likeliness to Recommend

8 /10

Pros

Reliable
Respectful
Continually Improving Product
Performance Enhancing

Cons

Wastes Time
Less Effective Service
Leverages Incumbent Status

Microsoft Sharepoint

What is Microsoft Sharepoint?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

Microsoft Sharepoint Ratings

89 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Sharepoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Automatic/Template Free Invoice Processing The ability to conduct data extraction so that pre-set templates are not required to process invoices.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

External Collaboration Ability to invite external participants to participate in team/collaborative workspaces, share files and work on processes together with internal participants.

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

ML-based Document Classification and Metadata Extraction Embedded capabilities to classify incoming documents & elements in the content repository, & to extract metadata from semi-structured & unstructured documents.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Search The system can search an entire body of a document for a keyword or phrase.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Content Management - Midmarket

Document Management

Microsoft Sharepoint Reviews

Sid J.

Very high storage cost

Likeliness to Recommend

Pros

Francesco G.

Complex but with an extensive range of features

Likeliness to Recommend

Pros

Cons

Good document management platform

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Collaboration

Automatic/Template Free Invoice Processing

ECM Document Management

Access Permissions Management

Workflow Process Automation

External Collaboration

Ediscovery Audit Trail

ML-based Document Classification and Metadata Extraction

Metadata Management

Search

File Approvals Esignatures

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support