Microsoft Sharepoint Logo Award Winner Product Badge
Microsoft Sharepoint Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Sharepoint

Composite Score
8.8 /10
CX Score
9.1 /10
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Microsoft Sharepoint
8.8 /10

What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Enterprise Content Management - Enterprise category

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Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative
3% Neutral
95% Positive

Pros

  • Trustworthy
  • Respectful
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Collaboration

88

Automatic/Template Free Invoice Processing

88

ECM Document Management

86

Access Permissions Management

85

Workflow Process Automation

85

External Collaboration

85

Ediscovery Audit Trail

84

ML-based Document Classification and Metadata Extraction

84

Metadata Management

84

Search

84

File Approvals Esignatures

83

Vendor Capability Ratings

Average 81

Business Value Created

85

Quality of Features

83

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

78

Vendor Support

78

Microsoft Sharepoint Reviews

Mohit G.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

A good collab tool

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

What I find sets Microsoft SharePoint apart from other similar products is its seamless integration with the entire Microsoft 365 ecosystem. Being able to work effortlessly between SharePoint, Teams, Outlook, and OneDrive really simplifies how I manage and share information. I also appreciate how customizable SharePoint is. Whether I need a simple intranet or more complex workflows, I can tailor it to meet my needs without feeling trapped into pre-set options.

What is your favorite aspect of this product?

I think I really like that its a powerful document management capabilities. It’s incredibly convenient to have version control, collaborative editing, and secure sharing all in one place. I never have to worry about losing track of a file or working on the wrong version, which saves so much time and frustration.

What do you dislike most about this product?

What frustrates me the most about Microsoft SharePoint is its learning curve. While it’s incredibly powerful, the interface and some features can feel overwhelming or unintuitive, especially for new users. It often takes time to figure out how to set things up exactly the way you want, and even then, some tasks might require outside help or coding knowledge. I also find the mobile app a bit limited compared to the desktop experience, which can be frustrating when I need to work on the go. On top of that, the mobile app experience is disappointing. It doesn’t always provide the same functionality or smooth experience as the desktop version.

What recommendations would you give to someone considering this product?

If possible, start small—perhaps with a single team or project—to get a feel for how it works before scaling up. Make use of its integration with Microsoft 365 tools like Teams and OneDrive to maximize its value and streamline your processes.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

Aman G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic tool

Likeliness to Recommend

8 /10

What differentiates Microsoft Sharepoint from other similar products?

It is user friendly and easily can be teach to non technical person

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing at the moment. It almost satisfied my need

What recommendations would you give to someone considering this product?

Price should be genuine for less user

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Cons

  • Less Caring

Susmita B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic Product!

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

Advanced Document Management: SharePoint offers robust document management capabilities, including version control, metadata tagging, and customizable document libraries. This level of control is often more sophisticated than what competitors provide. Users can easily track changes, revert to previous versions, and manage document lifecycles through retention policies Community Building Features: SharePoint includes social features that facilitate knowledge sharing and collaboration among employees, such as discussion boards and community sites, which are less common in other platforms.

What is your favorite aspect of this product?

Workflow Automation: SharePoint allows organizations to streamline processes such as document approvals and notifications without extensive coding knowledge with native workflow automation features and integration with Power Automate, This automation capability is more integrated compared to many other platforms.

What do you dislike most about this product?

Users report slow response times, frequent lags, and occasional site outages, which can disrupt workflow and productivity. This unreliability is a significant concern for teams relying on SharePoint for critical tasks SharePoint limits customization, particularly for on-premises versions. This can lead to a lack of flexibility in tailoring the platform to specific organizational needs

What recommendations would you give to someone considering this product?

Implement metadata tagging for documents to enhance searchability and organization. This practice allows users to find documents more efficiently by filtering based on specific criteria. Create a Structured Site Hierarchy: Organize your SharePoint sites logically, using a clear hierarchy that makes it easy for users to navigate between different departments or projects Manage Permissions Wisely: Set up clear permission structures to control access to sensitive information. Understand how permission inheritance works to avoid unintentional data exposure

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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