Microsoft Corporation

Microsoft Sharepoint

Composite Score

8.8 /10

CX Score

9.1 /10

1136 Reviews Write a Review

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What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Document Management category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Feature Ratings

Average 84

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Check Out Check in

Publication Workflow

Metrics and Reporting

Indexing and Classification

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Enterprise Content Management - Midmarket

Score 8.9

View Microsoft Sharepoint in this category (opens in a new tab)

Enterprise Content Management - Enterprise

Score 8.8

View Microsoft Sharepoint in this category (opens in a new tab)

Microsoft Sharepoint Reviews

Bradley F.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2021

Easy to use and available anywhere.

Likeliness to Recommend

8 /10

What differentiates Microsoft Sharepoint from other similar products?

It is all integrated as part of O365. Same sign in and available through emails and other office applications.

What is your favorite aspect of this product?

The ease of use. So easy to upload, download and edit documents right from the Sharepoint application.

What do you dislike most about this product?

The integration within MacOS. Could do with some work to work seamlessly.

What recommendations would you give to someone considering this product?

All cloud based and available anywhere, even offline. Sells itself.

Pros

Unique Features
Respectful
Friendly Negotiation
Continually Improving Product

Chloe B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Best solution to store files in cloud securely

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

One of the most intuitive apps you'll find, it will let you fully customise the boards you create.

What is your favorite aspect of this product?

MS Sharepoint organises our documents and other materials into folder libraries, within a custom website and provides sharing tools and rules specific to that site.

What do you dislike most about this product?

Granting access to outside users and guests is difficult.

What recommendations would you give to someone considering this product?

MS SharePoint is well suited for organisations that already use the MS Office suite of products and would find it difficult to transition.

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Matthew D.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Cost effective, intuitive, secure, collaborative

Likeliness to Recommend

7 /10

What differentiates Microsoft Sharepoint from other similar products?

Sharepoint offers a truly collaborative experience, with deep integrations with other Microsoft 365 products. Sharepoint is extremely scalable and can be customised to meet a vast array of requirements for any size business.

What is your favorite aspect of this product?

Sharepoint pages are extremely easy to design for both IT professionals and Marketing teams.

What do you dislike most about this product?

Metadata is very buggy. Customer support is not good at dealing with advances technical issues relating to issues with metadata.

What recommendations would you give to someone considering this product?

Ensure you hire a professional to properly build the product according to best practice and spend the time designing and scoping to ensure you get the structure right from the start, or it will cost more in the long term.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cons

Less Effective Service
Less Efficient Service
Less Caring

Microsoft Sharepoint

What is Microsoft Sharepoint?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Microsoft Sharepoint Ratings

88 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Microsoft Sharepoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Version Control Tracking of document versions with each iteration of document changes.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Searchability DMSes generally allow for the ability to conduct searches on document content.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Content Management - Midmarket

Enterprise Content Management - Enterprise

Microsoft Sharepoint Reviews

Bradley F.

Easy to use and available anywhere.

Likeliness to Recommend

Pros

Chloe B.

Best solution to store files in cloud securely

Likeliness to Recommend

Pros

Matthew D.

Cost effective, intuitive, secure, collaborative

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Check Out Check in

Publication Workflow

Metrics and Reporting

Indexing and Classification

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support