Microsoft Corporation

Microsoft Sharepoint

Composite Score

8.8 /10

CX Score

9.1 /10

1136 Reviews Write a Review

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What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Document Management category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Feature Ratings

Average 84

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Check Out Check in

Publication Workflow

Metrics and Reporting

Indexing and Classification

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Enterprise Content Management - Midmarket

Score 8.9

View Microsoft Sharepoint in this category (opens in a new tab)

Enterprise Content Management - Enterprise

Score 8.8

View Microsoft Sharepoint in this category (opens in a new tab)

Microsoft Sharepoint Reviews

Carolina R.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

excellent product, requires training

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

The radical difference between Sharepoint and its peers is that this tool focuses on collaborative work, encourages group work and efficient file sharing for real-time editing and access.

What is your favorite aspect of this product?

The creation of sites is quite simple and clear, one of the things that catches my attention is that these sites are adjusted to the device where they are accessed, that is to say, the web parts of the site are adjusted to the type of screen allowing flexibility to the work group since it does not require a laptop or desktop to access the private site.

What do you dislike most about this product?

The method of inheriting permissions from libraries on private sites is a bit confusing, especially for external guests, the way of defining roles and permissions is not very clear and raises doubts.

What recommendations would you give to someone considering this product?

There are definitely more pluses than minuses when it comes to Sharepoint, if you are a business user and want to have a collaborative, secure and efficient environment you are in the right place, without the need to go to a complex IT infrastructure you can have your own intranet and from there define the roles of your team to make your task more efficient.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Deepa K.

Role: Finance
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

Collaboration with O365

What is your favorite aspect of this product?

SharePoint Lists and teams integration for files

What do you dislike most about this product?

Security of the data

What recommendations would you give to someone considering this product?

Amazing product for cloud storage

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Laura M.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

The everyday tool.

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

In addition to being a centralized place to share documents, it has more sophisticated features such as Controls for site libraries and OneDrive Customized sections that are specific to departments, as well as communication and social collaboration options Simplicity for sharing, downloading and publishing documents

What is your favorite aspect of this product?

As a collaborative environment server is excellent, it is highly configurable and we can manage our documents securely and efficiently, storing and sharing them. My favorite features are: Simplified navigation and commands. Good support for mobile browsers Site sharing by members and owners Large file support Sharepoint mobile applications Content sharing Quick search

What do you dislike most about this product?

These are minor inconveniences I might add, such as delays when editing a document within Sharepoint. Its overall performance is good.

What recommendations would you give to someone considering this product?

It is a worthwhile software that helps to protect and share information between teams while maintaining productivity and promoting collaboration between workers. I recommend it. There is a learning curve if you are not familiar with this type of tool, but if you have used an ECM in the past it is no problem.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Includes Product Enhancements

Microsoft Sharepoint

What is Microsoft Sharepoint?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Microsoft Sharepoint Ratings

88 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Microsoft Sharepoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Version Control Tracking of document versions with each iteration of document changes.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Searchability DMSes generally allow for the ability to conduct searches on document content.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Content Management - Midmarket

Enterprise Content Management - Enterprise

Microsoft Sharepoint Reviews

Carolina R.

excellent product, requires training

Likeliness to Recommend

Pros

Deepa K.

Fantastic product

Likeliness to Recommend

Pros

Laura M.

The everyday tool.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Check Out Check in

Publication Workflow

Metrics and Reporting

Indexing and Classification

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support