Microsoft Systems Center Operations Manager Logo Award Winner Product Badge
Microsoft Systems Center Operations Manager Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Systems Center Operations Manager

Composite Score
8.1 /10
CX Score
8.2 /10
Microsoft Systems Center Operations Manager
8.1 /10

What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details


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Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Data Center Automation category

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Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

96 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

4% Negative
9% Neutral
87% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Caring

Feature Ratings

Average 82

Task Monitoring

87

Task Scheduling

84

Application Provisioning

83

Server Configuration Monitoring

83

Multi-Site Functionality

83

Compliance Monitoring

82

Patching Automation

82

Server Provisioning

82

Audit Trail

81

Backup

81

Remediation

81

Vendor Capability Ratings

Average 80

Ease of IT Administration

83

Business Value Created

83

Vendor Support

83

Ease of Data Integration

83

Breadth of Features

82

Quality of Features

81

Ease of Implementation

79

Ease of Customization

79

Availability and Quality of Training

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Microsoft Systems Center Operations Manager Reviews

John D.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Great product

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

It's Monitoring Capabilities, Real-time Insights and Mobile Environment Optimization

What is your favorite aspect of this product?

It's Monitoring capabilities really stands out

What do you dislike most about this product?

It might be a little complex to use and implement at first

What recommendations would you give to someone considering this product?

If you are looking for great Monitoring Capabilities and very good Mobile Environment Optimization, the SCOM is your best bet

Pros

  • Enables Productivity
  • Appreciates Incumbent Status
  • Helps Innovate
  • Continually Improving Product

Thania D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Monitor our IT infrastructure

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Among the unique features of Microsoft Operations Manager, I highlight first, its ability to integrate with other Microsoft solutions, such as Azure and System Center, makes it an ideal choice for organizations already using the Microsoft ecosystem, in addition, it has a powerful analytics tool that allows custom reporting and trend analysis, facilitating informed decision making.

What is your favorite aspect of this product?

I like its real-time alerting functionality is exceptional; it not only notifies about problems, but also provides strategic recommendations on how to resolve those problems. In an environment where availability and performance are paramount, MOM helps keep our operational systems at peak performance, allowing us to react proactively to potential issues that may affect our business.

What do you dislike most about this product?

The interface might be a bit overwhelming at first, especially when managing multiple control panels.

What recommendations would you give to someone considering this product?

I recommend this tool because it is ideal for companies with a robust IT infrastructure where constant and proactive monitoring is required. Microsoft Operations Manager is a powerful ally for organizations looking to optimize their IT management and improve operational efficiency in a competitive business environment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shahzad M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Feb 2025

Robust and configurable, yet complex for new user

Likeliness to Recommend

8 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Microsoft System Center Operations Manager (SCOM) stands out due to its deep integration with other Microsoft products and services, providing comprehensive monitoring and management capabilities specifically tailored to Windows environments. This makes it exceptionally effective for organizations heavily invested in Microsoft infrastructure, as it delivers detailed insights and control over Windows servers, applications, and network devices, all within a familiar ecosystem.

What is your favorite aspect of this product?

My favorite aspect of Microsoft System Center Operations Manager (SCOM) is its comprehensive monitoring capabilities that provide deep visibility into the health and performance of Windows-based environments. This allows IT administrators to efficiently diagnose and address issues before they affect business operations, making it an invaluable tool for maintaining system reliability and performance.

What do you dislike most about this product?

The most notable downside of Microsoft System Center Operations Manager (SCOM) is its complexity and the steep learning curve associated with its setup and maintenance. This can be challenging for organizations without specialized IT staff, making it less accessible for smaller teams or those new to enterprise monitoring solutions.

What recommendations would you give to someone considering this product?

For someone considering Microsoft System Center Operations Manager (SCOM), I recommend ensuring that your IT team has, or can develop, the expertise needed to manage and maintain the system effectively. Take advantage of Microsoft's extensive training resources and community forums to help with the learning curve. Also, assess your infrastructure to ensure compatibility and optimal use of SCOM's capabilities, particularly if you're operating in a heavily Microsoft-centric environment. Plan for a phased deployment to gradually integrate SCOM into your monitoring practices, allowing for adjustments as your team becomes more familiar with.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Fair

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