Microsoft Systems Center Operations Manager Logo Award Winner Product Badge
Microsoft Systems Center Operations Manager Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Systems Center Operations Manager

Composite Score
8.1 /10
CX Score
8.3 /10
Microsoft Systems Center Operations Manager
8.1 /10

What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details


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Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Data Center Automation category

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Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

4% Negative
9% Neutral
87% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Caring

Feature Ratings

Average 83

Task Monitoring

87

Application Provisioning

84

Task Scheduling

83

Server Configuration Monitoring

83

Patching Automation

82

Server Provisioning

82

Multi-Site Functionality

82

Compliance Monitoring

82

Audit Trail

82

Remediation

81

Backup

81

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Business Value Created

83

Vendor Support

83

Ease of Data Integration

83

Breadth of Features

82

Quality of Features

81

Ease of Implementation

79

Ease of Customization

79

Availability and Quality of Training

78

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

77

Microsoft Systems Center Operations Manager Reviews

Will K.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Comprehensive Monitoring Solution

Likeliness to Recommend

6 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Given that SCOM is part of the Microsoft System Center suite, it integrates seamlessly with other Microsoft products, such as Active Directory, System Center Configuration Manager, and Windows Server. This was a compelling reason our company chose SCOM. It also integrates with Microsoft Azure, enabling organizations to monitor their cloud infrastructure alongside their on-premises infrastructure from a single pane of glass. SCOM is also supported on lots of OS's including Windows, Linux, and Unix, making it a flexible and comprehensive solution for IT infrastructure monitoring and management.

What is your favorite aspect of this product?

Our IT team loves the agentless monitoring support, which means that they can monitor their IT infrastructure without installing software on every server or device. This feature can simplify deployment and reduce the overall management overhead.

What do you dislike most about this product?

SCOM can be complex to configure and maintain, requiring significant investment in training and resources to effectively use the platform. If your system platform is not Microsoft based, there may be integration limitations.

What recommendations would you give to someone considering this product?

As with deciding to implement any licensed software, take the time to understand your organization's specific needs and use cases. This will help you identify which features and capabilities of SCOM are most important for your organization. When in the testing/early adoption phase, consider starting with a small-scale deployment of SCOM to test the platform's capabilities and ensure that it meets your organization's needs before scaling up to larger deployments. I would also plan to invest in training and resources to effectively use the platform. Microsoft provides a range of training and certifications.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Saket K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Excellent product and very easy to use!

Likeliness to Recommend

10 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Microsoft Systems Center Operations Manager is much easier to use in comparison to other similar products using which one can easily monitor systems for operating systems and hypervisors without any issue.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Systems Center Operations Manager is that it always gives accurate results and is very easy to use.

What do you dislike most about this product?

I didn't find any negative points about this product as Microsoft Systems Center Operations Manager is just perfect!

What recommendations would you give to someone considering this product?

I would recommend that if anyone is thinking about using Microsoft Systems Center Operations Manager, then don't give a second thought about it, just start using it as it's just perfect!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ademola A.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great monitoring tool for Microsoft OS

Likeliness to Recommend

7 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Management packs that can be used for monitoring a particular service

What is your favorite aspect of this product?

Dashboard and Alerts for remediation

What do you dislike most about this product?

Not sure if there are management packs for Unix/linux Operating systems

What recommendations would you give to someone considering this product?

Great monitoring solutions but I can't say if it can compete in today's IT world

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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