Microsoft Systems Center Operations Manager Logo Award Winner Product Badge
Microsoft Systems Center Operations Manager Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Systems Center Operations Manager

Composite Score
8.1 /10
CX Score
8.2 /10
Microsoft Systems Center Operations Manager
8.1 /10

What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details


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Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Data Center Automation category

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Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

96 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

4% Negative
9% Neutral
87% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Caring

Feature Ratings

Average 82

Task Monitoring

87

Task Scheduling

84

Application Provisioning

83

Server Configuration Monitoring

83

Multi-Site Functionality

83

Compliance Monitoring

82

Patching Automation

82

Server Provisioning

82

Audit Trail

81

Backup

81

Remediation

81

Vendor Capability Ratings

Average 80

Ease of IT Administration

83

Business Value Created

83

Vendor Support

83

Ease of Data Integration

83

Breadth of Features

82

Quality of Features

81

Ease of Implementation

79

Ease of Customization

79

Availability and Quality of Training

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Microsoft Systems Center Operations Manager Reviews

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Feature rich, scalable and user-friendly

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Less Efficient Service
  • Less Inspiring

ALPER S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Successful infrastructure management software

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

The difference from other similar products is that it is simple to manage. It is generally preferred by many companies. Having good technical support. and You can easily monitor and manage the system infrastructure without interruption.

What is your favorite aspect of this product?

We use it to monitor the system infrastructure. very good software. The technical support side could have been a little better. We are generally satisfied. Application manageability is very comfortable.

What do you dislike most about this product?

I am generally satisfied. for development I wish there were more product tutorials

What recommendations would you give to someone considering this product?

I definitely recommend the product. We are currently using the product to monitor and manage the bank infrastructure. and we find it quite successful. I would definitely recommend.

Pros

  • Reliable
  • Performance Enhancing
  • Transparent
  • Helps Innovate

Cons

  • Commodity Features
  • Security Frustrates

SWAPNIL T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Perfect monitoring for windows agent !.

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Below are some points that I observers are :- 1. proper monitoring agents. 2. best log management . 3. support power shell which help to perform automation . 4. better connectivity between management server and SCOM agents.

What is your favorite aspect of this product?

I would like to add some of the points under this tag are :- 1. Customization option for monitoring also can creating your own monitors.(PowerShell Scripting) 2. Monitoring Microsoft OS and back-end solutions like Exchange and SQL Server. 3. Detects and alerts the critical services which failed, space is low on storage at the logical or physical level, IP conflict and all. 4. Allows  to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.

What do you dislike most about this product?

Few are the dislike about the product or service are :- 1. Its real-time status updates are a bit slow. 2. Support for monitoring of Linux OS is not mature enough 3. Basic agents still don't work with all UNIX/Linux flavors 4. Possibility for agentless monitoring could be helpful in some cases, but it has a lot of limitation in SCOM.

What recommendations would you give to someone considering this product?

Below are some recommendations :- 1. where we need a system to monitor different located windows machine. 2. Where we need to monitor multiple services and check status of that. 3. where we have to trigger an alert before critical deadlock/functionality about to break/occur.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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