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Mimecast Services

Mimecast Sync & Recover

Composite Score
7.9 /10
CX Score
8.3 /10
Category
Mimecast Sync & Recover
7.9 /10

What is Mimecast Sync & Recover?

The Mimecast solution, Sync & Recover for Exchange and Office 365, gives you a simple, centralized, streamlined way to recover deleted, corrupted, or stolen email, calendar, and contact data by leveraging a cloud-based archive.

Company Details


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Awards & Recognition

Mimecast Sync & Recover won the following awards in the Email Backup category

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Mimecast Sync & Recover Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mimecast Sync & Recover.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mimecast Sync & Recover?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Security

87

Backup Archiving

85

Support for Backup Types

85

Compliance

84

Legal Hold

83

Granular Restore

82

Mailbox Backup Restore

82

Media Support

82

Permissions Awareness

80

User self service

75

AI tech support

75

Vendor Capability Ratings

Average 83

Business Value Created

87

Ease of Implementation

87

Ease of IT Administration

84

Ease of Data Integration

83

Quality of Features

83

Usability and Intuitiveness

82

Vendor Support

82

Ease of Customization

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Mimecast Sync & Recover Reviews

Wendy H.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Effective Tool That Requires Minimal Efforts

Likeliness to Recommend

9 /10

What differentiates Mimecast Sync & Recover from other similar products?

It is a new product, but it has gained in popularity rapidly because of the high quality of protection it offers at a low price. Asset security and disaster relief are its most vital points. Archiving electronic correspondence, data, and communications is a breeze using Mimecast. It also serves its purpose effectively when used to back up databases.

What is your favorite aspect of this product?

Mimecast enables affordable and straightforward message archiving, which is crucial in the healthcare industry. The Mimecast cloud archive is a must-have for any severe cloud user and is excellent for backing up cloud instances, databases, and documents. The option to read a previously archived email in-browser without first downloading it is a great plus. Since there's always the chance of data loss during the transition, having Mimecast EIA may put my mind at ease.

What do you dislike most about this product?

If you remove an email from Outlook but have it stored in Mimecast, you won't realize it's missing until you go through the archive and see that it's marked. Your email server may sometimes filter out unwanted messages. When searching, emails will not appear in their original format unless you click on them and request that they be formatted appropriately.

What recommendations would you give to someone considering this product?

Effective database backup is another feature of these systems. It takes relatively little effort to synchronize and restore information from cold storage. Controlled access has several valuable characteristics, including compliance and monitoring. Additionally, the retrieval of papers and their expiry dates are tightly regulated. The cost of maintaining extra server space and archival storage space is reduced. Recommended.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Alexander K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic tool for data archiving, backup, sync

Likeliness to Recommend

9 /10

What differentiates Mimecast Sync & Recover from other similar products?

If you can't discover critical emails on Exchange after the move, you may access them through Mimecast's archive. The Mimecast Cloud Archive is a great backup option for many different types of data, including but not limited to cloud instances, databases, and documents. Files in cold storage may be synchronized and retrieved without any hassle.

What is your favorite aspect of this product?

We value Mimecast for the many issues it resolves and the various services it offers. Mimecast excels in all aspects of email management, including security, archiving, search, and customer service. Users cannot permanently delete emails, which is excellent for E-discovery purposes. The search option is one of our favorite aspects. Mimecast's archiving service is ideal for businesses running out of room in their mailboxes since it provides infinite storage.

What do you dislike most about this product?

There is a need for improvement in the Admin panel's search interface. There should be an option to adjust the default search time of 1 year in the Outlook Plugin. It took me some getting used to the platform before I could tell the difference between permanent and temporary deletion and the other alternatives. At times, the system's performance lags.

What recommendations would you give to someone considering this product?

We use Mimecast to store and search through past correspondence to safeguard our business from spam and malicious emails. The entire firm relies on it to keep sensitive information safe. It deals with securing our communications and preserving the integrity of our network. As a crucial part of a disaster recovery or remote work strategy, Mimecast is an invaluable tool.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Koogentheren G.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Ease of use

Likeliness to Recommend

10 /10

What differentiates Mimecast Sync & Recover from other similar products?

Delivers extensive data protection and backup of Microsoft 365 data

What is your favorite aspect of this product?

None at this stage

What do you dislike most about this product?

None at this stage

What recommendations would you give to someone considering this product?

Ease of use and the feature sets

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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